Team Lead/ Account Handling (Remote)
SoftPath Technologies LLC
Mar 2025 - Current (1 year 9 months)
Serve as the main point of contact for the State of Michigan and HCL Healthcare clients, ensuring consistent communication and relationship management.
Respond to client inquiries and escalations promptly, ensuring issues are resolved in alignment with state and healthcare standards.
Support sourcing activities by understanding client talent needs, coordinating with recruiting teams, and ensuring high-quality candidate pipelines.
Engage actively with candidates and talent pools, providing updates, clarifying requirements, and maintaining strong candidate experience.
Collaborate with internal sourcing teams to align recruitment strategies with client expectations for specialized state and healthcare roles.
Track and