Tim Concannon
About
Detail
Vice President of Customer Success
Massachusetts, United States
Résumé
Jobs
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Vice President of Customer SuccessActualJul 2026 - Current (2 months)- Director of Customer SuccessSword HealthApr 2025 - Dec 2025 (9 months)
- Head of Customer SuccessNexusMay 2024 - Jun 2024 (2 months)
- Head of Emerging Programs and Products, Customer SuccessImprivataJan 2022 - May 2024 (2 years 5 months)
- Manager, Customer SuccessImprivataJul 2021 - Jan 2022 (7 months)
- Team Lead, Customer Success ManagerImprivataMay 2019 - Jul 2021 (2 years 3 months)
- Customer Success ManagerImprivataJun 2017 - May 2019 (2 years)
- Solutions ArchitectFormFastApr 2015 - May 2017 (2 years 2 months)The Solutions Architect provides support to the sales group by bringing higher level technical knowledge to the presales process. They design customer solutions and communicate these solutions to other departments. They also act as a liaison between Professional Services and Product Management and monitor, evaluate, and define customer services levels.
- Senior Applications AnalystMEDITECHApr 2014 - Apr 2015 (1 year 1 month)
- Applications AnalystMEDITECHNov 2012 - Apr 2014 (1 year 6 months)
- Senior Application SpecialistMEDITECHJan 2010 - Nov 2012 (2 years 11 months)
- Application SpecialistMEDITECHJan 2007 - Jan 2010 (3 years 1 month)
Education
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- Bachelors of Science in Business Administration, ManagementBryant UniversityJan 2003 - Jan 2007 (4 years 1 month)