As an Event Coordinator at Eldorado Trading Company, I am responsible for organizing and managing various trade shows, road shows, in-house and customer events. I leverage my strong communication and interpersonal skills to coordinate with vendors, sponsors, speakers, and attendees, and ensure a smooth and successful execution of each event. I also apply my attention to detail and problem-solving abilities to handle any challenges or issues that may arise during the planning and execution stages. Before joining Eldorado, I gained valuable experience in sales and customer service roles at WEVO and UserZoom, where I developed and executed effective outbound strategies, booked qualified meetings, and trained and onboarded new team members. I am conversational sales certified by Drift and proficient in using Outreach.io as a sales automation tool. I am passionate about assisting others and turning difficult situations into pleasant ones.
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Event Coordinator and Sales Support
Sep 2023 - Current(3 years 2 months)
Coordinates Eldorado’s trade shows, road shows, in-house and customer events.
Business Development Representative
WEVO
Mar 2023 - Aug 2023(6 months)
• Developed detailed account plans • Developed compelling outbound messaging for email, video, LinkedIn messenger, cold calling, and voicemail to drive new leads • Worked with corporate, enterprise, strategic accounts to qualify and identify solutions best suited to their needs • Booked qualified meetings for AE’s
Lead Development Representative
UserZoom
Aug 2021 - Mar 2023(1 year 8 months)
-Trained incoming SDRs -Created comprehensive onboarding for Lead Development team -Developed compelling outbound messaging for email and Linkedin to drive new leads -Worked with corporate and enterprise level accounts
Customer Service Associate
Macy's
Nov 2020 - May 2021(7 months)
-Maintained merchandise -Answered department phones -Met loyalty and credit program enrollment goals consistently -Resolved customer complaints -Recognized customers needs and recommended products to best suit those needs -Handled transactions through POS
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Temporary Employee
May 2017 - Jun 2020(3 years 2 months)
Served as a temporary employee for a variety of companies including: Food Service Manufacturing Customer Service Front Desk Operation Logistics Call Center Shipping Associate
Customer Service Associate
Eddie Bauer
Dec 2016 - Mar 2020(3 years 4 months)
• Maintain merchandise • Answer phones • Promote rewards card • Up-sell Eddie Bauer credit card • Educate customers on product features and benefits • Handles transactions through Point of Sale • Resolve customer complains