Guilherme Fragelli P Chaves

Guilherme Fragelli P Chaves

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Account Executive, Financial Services @ Salesforce
São Paulo, Brazil

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Résumé


Jobs verified_user 0% verified
  • monday.com
    Territory Account Executive
    monday.com
    Jun 2026 - Current (5 months)
  • Salesforce
    Account Executive, Data Foundation
    Salesforce
    Apr 2024 - Mar 2026 (2 years)
    Led MuleSoft penetration across financial institutions, selling the integration and automation platform, API governance, and AI-driven architectures at one of the most technically mature and competitive markets in the country. Repositioned the sales narrative from traditional integration to AI infrastructure — securing strategic entry into a major national bank by anchoring the pitch to an API compliance and audit use case, converting regulatory pressure into a platform deal. Drove a seed-and-grow strategy that won one of the most significant banking logos in the portfolio, with an expansion roadmap centered on multi-agent orchestration and autonomous AI workflows. Operated at the intersection of architecture and business strategy, engaging
  • ServiceNow
    Senior Account Executive
    ServiceNow
    Jan 2023 - Mar 2024 (1 year 3 months)
    Managed two of ServiceNow's most strategic banking accounts in Brazil, owning full commercial responsibility — from adoption health and renewal to expansion and executive alignment. Identified adoption risk early across both accounts and executed targeted intervention plans in partnership with delivery teams, converting two at-risk renewals into expanded contract scopes with increased platform usage and multi-module adoption. Brought a consultative, outcomes-first approach to a platform sale that could easily commoditize — anchoring every commercial conversation in measurable ROI, process efficiency, and long-term roadmap alignment. Result: zero logo attrition during tenure, expanded ARR, and stronger stakeholder relationships across CTO, C
  • Salesforce
    Enterprise Account Executive
    Salesforce
    Apr 2019 - Aug 2022 (3 years 5 months)
    Built the Real Estate vertical at Salesforce Brazil, defined go-to-market strategy, created pipeline from a blank slate, and established Salesforce as the CRM and digital transformation platform of reference for the segment. Delivered consistent above-quota performance across three consecutive fiscal years: 286% in FY20, 115% in FY21, 103% in FY22 — through new logo acquisition, large-scale renewals, and multi-cloud expansions across Sales, Service, and Marketing Clouds. Applied value-based selling and proactive customer health management to grow accounts from initial CRM deployments to full platform adoption, shortening expansion cycles and increasing ACV per account. Developed the institutional, sales, and partner muscle to sustain a vert
  • SAP
    Solution Sales Executive
    SAP
    Jan 2018 - Apr 2019 (1 year 4 months)
    • Evangelized PaaS solutions to enhance HANA, ERP extension, integration, analytics, and app development.
    • Enabled technical teams to adopt and continuously utilize SAP’s cloud ecosystem.
    • Contributed to SAP's mission of delivering innovative cloud solutions in the Greater São Paulo Area.
    • Achieved 100% attainment in FY19.
  • Oracle
    Senior Account Executive
    Oracle
    Jan 2014 - Mar 2017 (3 years 3 months)
    • Managed multi-industry enterprise clients, including Vale, enhancing middleware and engineered systems adoption through consultative selling.
    • Conducted executive alignment and technical enablement workshops to drive customer engagement.
    • Achieved 113% in FY15, 95% in FY16, and 101% in FY17, showcasing consistent performance.
    • Contributed to Oracle's reputation as a leader in enterprise technology solutions in the Rio de Janeiro Area.
  • Logicalis Brasil
    Account Manager
    Logicalis Brasil
    Feb 2012 - Jan 2014 (2 years)
    Responsible for Vale and its subsidiaries winback, building and strengthening high-value client relationships that led to long-term contracts across consulting, the Cisco portfolio, and cybersecurity, consistently exceeding revenue targets for PromonLogicalis.
  • Mitel
    Account Manager
    Mitel
    Oct 2006 - Dec 2011 (5 years 3 months)
    Execution of Mitel’s go-to-market strategy in Brazil, establishing key partnerships and driving market evangelization nationwide. Secured the EBX Group as a flagship strategic client, generating over $10M in revenue within three years.
  • University of Strathclyde
    Analytical Researcher
    University of Strathclyde
    Dec 2004 - Jul 2006 (1 year 8 months)
  • O
    Connectivity Co-ordinator & Infrastructure Engineer
    Optiglobe
    Jul 2000 - Dec 2004 (4 years 6 months)
  • AT&T
    Intern
    AT&T
    Jan 1999 - Jul 2000 (1 year 7 months)
  • ETE - Engenharia
    Intern
    ETE - Engenharia
    Jun 1997 - Jan 1999 (1 year 8 months)
Education verified_user 0% verified
  • University of Strathclyde
    master, Masters of Communications Management, Next Generation Networks
    University of Strathclyde
    Jan 2004 - Jan 2006 (2 years 1 month)
  • Pontifícia Universidade Católica do Rio de Janeiro
    bachelor, Bachelors, Mechanical Engineering
    Pontifícia Universidade Católica do Rio de Janeiro
    Jan 1994 - Jan 2000 (6 years 1 month)
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