Alex Alcaraz

VP of Engineering

PAR Technology

Jan 2024 - Current (2 years 8 months)

- Joined as VP of Engineering, reporting to the General Manager of the business unit and leading ~85 engineers across Europe and India, driving architecture, delivery, and engineering excellence. - Scaled a multi-tenant platform to 160K+ orders/hour and achieved zero-downtime operations on AWS. - Transformed the SDLC into a high-velocity, AI-first delivery model, enabling multiple releases per day. - Introduced AI-first and agentic development workflows (Copilot, Cursor, Claude), redefining productivity and collaboration. - Built and deployed autonomous agents to analyze logs, security, and databases, automatically proposing fixes via PRs and Slack. - Experimented with AI agents and local models to explore cost, performance, and privacy tra

VP of Engineering and Interim VP of Product Management

PAR Technology

Feb 2024 - Nov 2024 (10 months)

- Assumed additional responsibilities as Interim VP of Product Management following the departure of the VP of PM and Head of Product. - Led the entire product management team while continuing VP of Engineering duties. - Restructured the Product Management team to focus more on domain expertise, leading to better alignment with business goals and improved efficiency. - Created and communicated a compelling vision for the upcoming roadmap, ensuring alignment with organizational goals and stakeholder expectations. - Successfully delivered beyond the committed roadmap defined by the previous VP of PM, showcasing strong leadership in product development and execution. - Fostered collaboration between engineering and product teams, achieving sig

VP of Engineering | Head of Spain Engineering Hub

viaPhoton

May 2022 - Dec 2023 (1 year 8 months)

• Reporting to the Chief Digital Officer, led the team responsible for building all digital software products for the company. Successfully grew the team and planned to hire an additional 50 team members in the next two years to meet business demands. • Established a subsidiary company in Spain from scratch, overseeing all aspects of the process, from finding the new office space to building the entire team and launching operations. Successfully led the team through the start-up phase, resulting in a successful launch and business growth.

Senior Vice President of Engineering

ASG Technologies

Jul 2017 - Mar 2022 (4 years 9 months)

• SVP of Development for one of the three ASG engineering groups (mine, composed by 4 product lines), reporting to the CPO. • As the leader of a 100-person team spanning multiple locations, including Barcelona and two cities in India (Hyderabad and Chennai), successfully fostered collaboration and cohesion among team members with diverse cultural backgrounds. • Created two innovative software products, ASG Workspaces and ASG Zenith (On-Premise and SaaS models), that streamlined workflows and empowered non-developers to create web and mobile apps with minimal coding knowledge. Led cross-functional teams to ensure successful product launches and customer satisfaction. • Oversaw the evolution of VisionApp, a suite of products designed to meet

VP of Engineering

ASG Technologies

Dec 2015 - Jul 2017 (1 year 8 months)

Director of Development

ASG Technologies

Mar 2012 - Dec 2015 (3 years 10 months)

Director of Engineering

NTRglobal

Jan 2006 - Mar 2012 (6 years 3 months)

• As Director of the Engineering department, managed a team of 38 developers and 11 QA analysts and reported directly to the CEO. Successfully oversaw the development of the NTRsupport product, which generated annual recurring revenues of 20 million Euros. • Led the creation and development management of the NTR Cloud product, which gained recognition from Gartner Analysis Reports and was analyzed in "IT Service Desk SaaS" and "2012 PC Remote Support Market Landscape" reports. Developed a successful product roadmap and collaborated with cross-functional teams to ensure successful product launches and market adoption. • Implemented agile tools and methodologies to improve software development, quality, and version control management. Success

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CTO

Servidorescom

Dec 2004 - Dec 2005 (1 year 1 month)

• As a Chief Technology Officer reporting to the CEO, led R&D, QA, IT, and Technical Support departments. Oversaw cross-functional teams and successfully collaborated with stakeholders to drive business growth and customer satisfaction. • Led the process reengineering and automation of the entire customer life cycle, including qualified leads, new customer processes improvement, and existing customer processes improvement based on technical support and billing. Successfully streamlined processes, increased efficiency, and improved customer satisfaction. • Led project management and business development for corporate customers. Collaborated with cross-functional teams to define project requirements, successfully managed projects from incepti

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CTO

Looknbuy

Jan 2000 - Dec 2004 (5 years)

- Reporting to the CEO, Chief Technology Officer, managing projects in all countries, leading the development department, and managing the customer relationship for new business and definition of its development and training needs

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