Jenifer Ho
Jenifer Ho
About
Detail
Chief Marketing Officer
California, United States
I am an AI-first marketing executive with more than 22 years of experience building and scaling high-growth technology companies through revenue marketing, product-led growth (PLG), enterprise go-to-market strategy, and customer acquisition. Throughout my career, I have helped lead organizations through three IPOs and one acquisition while driving measurable growth in revenue, pipeline, market share, and customer adoption.
My expertise sits at the intersection of growth, revenue, AI, and go-to-market execution. I build modern revenue engines that align brand, demand generation, product marketing, customer lifecycle, sales, and customer success to accelerate business outcomes. I am passionate about helping organizations leverage AI, automation, and data-driven decision making to improve efficiency, unlock new growth opportunities, and create exceptional customer experiences.
I have held senior leadership roles at Microsoft, DocuSign, Lyft, Culture Amp, and Bitwarden, leading global teams across demand generation, growth marketing, product marketing, communications, operations, and customer marketing. My experience spans startups, scale-ups, and public companies, giving me a unique perspective on how to build repeatable growth systems at every stage of a company's journey.
Known for bringing clarity to complexity, I excel at translating vision into execution, building high-performing teams, and aligning cross-functional organizations around shared business goals. Whether launching new products, entering new markets, scaling pipeline, or driving AI transformation, I combine strategic thinking with operational rigor and a relentless focus on customer value.
My leadership style is collaborative, low ego, and highly accountable. I believe the best results come from empowered teams, strong partnerships, intellectual curiosity, and a culture focused on learning, innovation, and measurable impact.
Areas of Expertise
• AI-First Marketing Strategy & Transformation
• Revenue Marketing & Pipeline Growth
• Product-Led Growth (PLG) & Enterprise GTM
• Demand Generation, ABM & Customer Acquisition
• Product Marketing, Positioning & Messaging
• Customer Lifecycle, Retention & Expansion
• Marketing Operations, Analytics & Attribution
• AI, Automation & Marketing Technology
• Building & Scaling High-Performing Teams
• Executive Leadership & Cross-Functional Alignment