Inside Sales Consultant
Soutec LATAM
Nov 2024 - Current (2 years)
As an Inside Sales Consultant, I lead the commercial development of accounts through a consultative, insight-led approach focused on solving business problems and enabling client success. I perform as a strategic partner, understanding each customer's industry, context, and goals, to co-create solutions that deliver tangible outcomes. - Led discovery sessions with stakeholders, exploring the customer’s business model, pain points, strategic outcomes, and success criteria. - Led, developed and delivered solution proposals aligned with customer's goals, involving pre-sales and technical teams. - Led the consultative sales process for Genesys Cloud, designing experience orchestration and AI solutions. - Identify and qualify up-sell and cross-s