Carolina Radi

Senior Account Manager LATAM

Asksuite

Mar 2024 - Current (2 years 8 months)

- Helping Hotels to increase the number of sales, acquire new customers, grow the company's revenue through Chatbot.

- Conducting the entire commercial process
- Carrying out a kick off with the customer to start installing the tool
- Customer support at all times if you have questions regarding the platform
-Strategic customer support to help you get the most out of the platform

Head of Sales

Jet

Jan 2022 - Aug 2023 (1 year 8 months)

- Pre Sales and Sales times managment
- Managment 22 people
- Development of commercial process and CS process
- Identification of problems in operation with Sales and CS
- Ensure compliance with the process across all teams
- Building a company success case
- Identify improvements in operation
- The best Revenue in the JET history
- The best conversion rate in the teams
- Top Perfomer Managment in Oct 2022
- Meetings with the client with the aim of improving the CS process

Pre Sales Coordinator

Jet

Jan 2021 - Jan 2022 (1 year 1 month)

- Pre Sales team managment
- Managment 10 people
- Development of new strategies together with Support Team and CS Team
- Creating new cadence flows
- Team clustering
- KPI's analysis
- Process construction
- Work on people development
- 1:1’s

Senior Development & Representative Brazil

Resultados Digitais

Sep 2019 - Sep 2020 (1 year 1 month)

Helping companies with a B2B and B2C focus to increase the number of sales, acquire new customers, grow the company's revenue through Digital Marketing.

International Account Manager

Resultados Digitais

Apr 2019 - Sep 2019 (6 months)

Helping Mexican companies focused on B2B and B2B from different segments to leverage the number of sales, take the company's revenue to another level through Digital Marketing

The Best number of sales in May 2019

International Account Manager

Audaces

Dec 2017 - Mar 2019 (1 year 4 months)

Help companies from all over Latin America that, through the Software, are able to reduce the cost of manufacturing and thus increase the company's revenue.
I participated in several success cases in Argentina, Mexico, Central America, Peru, Colombia and Paraguay

Sales Manager LATAM & BRAZIL

Blue Coat Systems acquired by Symantec

Jan 2014 - Mar 2017 (3 years 3 months)

-Management of Sales in the Southern Region of LATAM and Brazil.
- On boarding processes for Blue Coat partners
- Managment 10 people in diferents countries
- Responsible for all Partner Sales
-Strategic customer support to help you get the most out of the platform

About

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Timeline

Résumé

Carolina Radi

About

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Behavioral traits