Charlotte Hardwick

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Co-Founder

Londons Supper Club

Aug 2025 - Current (1 year 1 month)

> Co-founded and host a private dinner series for founders, operators and investors across London's startup scene, hosted at The Salad Project - guests from OpenAI, DeepMind and leading VC funds. > Secured sponsorship to keep every edition free to guests - The Salad Project (venue and food discount) and Eka Ventures (talent access and positioning) - both closed directly; currently expanding the sponsor base. > Built a curated format rather than a networking dinner: optional pre-reading circulated ahead of each edition and a hosted discussion on the night. > Seven editions to date, rooms capped at c.12 by design; 90 inbound requests to attend, every guest selected. > Own curation, venue partnership, programm

Chef in training

Ballymaloe Cookery School

Apr 2026 - Jul 2026 (4 months)

> 12-week full-time residential certificate on a working organic farm: daily production cooking, butchery, baking and preservation, from 6am service onwards. > One of 66 students on the course; assessed by practical and written exams. > Extra-Curricular: Built a food Instagram from a standing start, shooting and editing reels around the full-time course timetable - 184k views in three months.

Head of People & Business Operations

Healf

Aug 2025 - Apr 2026 (9 months)

Led the people function for a £100m ARR (FT1000 #1), 200-person business, managing a team of 7 (6 remote talent, 1 UK). > Owned hiring across every function and close to zero regrettable attrition across the scale-up. > Held the talent bar by reviewing sourced candidates one-by-one with team leads before anyone entered the pipeline - deliberately slower at the top of the funnel to protect quality at volume. > Designed and delivered the 3-day annual company retreat for 90 people end-to-end: built the programme, managed 'on-brand' partners such as SANCTUM as external facilitator, and produced all event branding and materials with no brand team involvement (booklet, stickers, signage). > Planned and executed the London office relocation fr

Head of People & Talent

Healf

Sep 2024 - Jul 2025 (11 months)

First people hire; scaled the business from 45 to 200 people (+344%) in 11 months - 155+ net hires, majority sourced and closed in-house/our wider network. > Sole operator for the first two months - running full-cycle hiring alongside all-hands, culture and operating rhythm, office management and IT/laptop provisioning. > Built the talent function from there: moved the CEO's EA (Philippines) onto the team as a remote recruiter and, as a team of two, filled every open role across the company for 8 consecutive months, later adding a contractor for capacity. >Selected and implemented the company's first HRIS (Humaans) and ATS (Teamtailor), replacing spreadsheets with a single source of truth for people data and hiring pipeline; scoped and r

Commercial Manager (UK), Prime Video

Prime Video Amazon MGM Studios

Sep 2022 - Sep 2024 (2 years 1 month)

Managed a multi-million-pound portfolio of four major studios, from deal analysis to negotiation and joint business planning, delivering $MM+ in revenue and $XXK in incremental profit for the UK transactional video on demand (TVOD) business. Extra-Curricular: > International Women's Day (IWD) Volunteer – co-produced Prime Video IWD Campaign involving Gabby Logan on ‘How women are changing the game in sport’ > Social Shifters x Amazon Global Refugee Challenge Judge, assessing +10 young people’s entrepreneurial ideas with a positive social/environmental impact

Strategy and Growth Lead (Driving merchant growth)

TikTok Shop

Feb 2022 - Aug 2022 (7 months)

Asked to move onto this part of the business given my Amazon background managing vendors at scale. At TikTok Shop UK, I led the mass-merchant growth strategy at launch - supporting thousands of sellers, from large brands to smaller vendors. Partnered with product teams to design and roll out seller lifecycle strategies that rapidly scaled the number of active merchants

Senior Operations Manager

TikTok Shop

Jan 2022 - Feb 2022 (2 months)

Headhunted from Amazon. Tasked with adapting TikTok Shop’s global partner model to the UK market, where dynamics were very different - took initiative to explore local ecosystems and design an approach suited to the UK market - huge degree of ambiguity.

Team Lead (Commercial), EU Retail

Amazon

Feb 2021 - Feb 2022 (1 year 1 month)

Managed a team of Vendor Managers (VM), led on high profile EU projects across a team of 54 and worked with a cohort of strategic/holdout vendors.

Vendor Manager (Commercial), EU Retail

Amazon

May 2019 - Feb 2021 (1 year 10 months)

Exceeded sales targets for EOY 2020: Placed #1 in EU for revenue within my team (out of 54 VMs) (+705% vs target) and am a fast-track promotion (average tenure is 26 months; I was promoted in 20 months). Signed the highest performing vendor across the EU team generating $XXM in revenue.

Customer Operations

Monzo Bank

Oct 2018 - Apr 2019 (7 months)

Customer operations; consistently a top-5 performer company-wide. Left for the Amazon graduate scheme.

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Press Assistant - Music PR (Final Year University)

FAMILY PR LIMITED

Jul 2017 - Aug 2017 (2 months)

Press team for Wilderness Festival

Intern - Communications Lead (Final Year University)

Khadi London

Jan 2017

• Reviewed potential partnerships with local NGOs to enhance community engagement • Designed and implemented online communication strategy improvements for client growth, awarded 1st in consultancy report (80%) • Achieved a month-on-month growth in online audience by 39% through strategic initiatives

Campaign Caller - Manager (2nd Year University)

UCL

Oct 2015 - Dec 2015 (3 months)

• Persuaded UCL alumni to donate to the university with strong interpersonal skills • Achieved top caller status in first week with a 100% conversion rate • Promoted to manager for summer campaign due to outstanding performance

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First year Representative/Marketing Officer (1st and 2nd Year University)

UCL Law for All Society

Sep 2014 - Jun 2016 (1 year 10 months)

Successfully secured the society's first magic circle sponsor, resulting in a 200% increase in society membership.

Chairperson of Ramsay and Ian Baker Hall Social Events Committee (1st Year University)

UCLU

Sep 2014 - Jan 2015 (5 months)

• Organised UCL's first fresher summer ball at Café de Paris, creating an on-going legacy along-studies. • Managed a budget of £15,000 through 500 ticket sales for the ball. • Organised regular social events for 500+ students in student accommodation.

Debating Mentor (1st Year University)

Debate Mate

Jan 2014 - Jan 2015 (1 year 1 month)

• Mentored year 6 students at Flagship School sponsoring the programme Debate Mate in London, teaching public speaking skills with passion. • Developed curriculum and lesson plans to enhance students' debating abilities. • Organised and facilitated debates, fostering critical thinking and communication skills.

Charlotte Hardwick

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