Pablo Grunbaum
About
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Chief Executive Officer
Marbella, Andalusia, Spain
Résumé
Jobs
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Chief Executive OfficerValsea TechnologyJan 2023 - Current (3 years 10 months)- FounderLIMITEDOct 2022 - Current (4 years 1 month)
- COOCasumoMar 2020 - Dec 2022 (2 years 10 months)Leading together with the company CEO a deep transformation process of moving from founders managed company – startup mode to mid-size level company, setting foundations and processes with a growth but profitable strategy, a full company restructuration including manpower and company structure, processes, budgeting, embedding OKR’s, KPI’s, and strategical business guidance and decision while overseeing the day to day operations of the company, owning the P&L revenues and operational budgets enabling profitability and evaluating overall performance, monitoring and owning main KPI’s, drivers and unit economics performance in relation to organizational goals.
- COOJackpotcomApr 2017 - Feb 2020 (2 years 11 months)Responsible for all the day to day management decision and implementing Company’s long and short-term plans. Hold full P&L responsibility for all business operations. developed and implemented operational policies and a strategic plan aligned with company’s culture and overall company vision.
Built and led the Operation division of the company from Customer Experience team, CRM, Finance, Compliance, BI that helped us to achieved exponential growth by optimizing customer funnel, together with a Customer Centric approach giving a WOW experience to our Customers and Employees.
Stakeholder on the setting company OKR's, communicating and prioritizing clear and objectives targets to each member of the company. - LCEOLottoMatrix OperationsApr 2017 - Feb 2020 (2 years 11 months)As the company CEO responsible of the development and execution of the long and short-term plans. Hold full P&L responsibility for all business operations.
Full set up of LottoMatrix, from company structure, banking to, engaging providers, logistic, recruitment, onboarding and day to day management
Built and led the Operation division of the company from Customer Experience team, CRM, Finance, Compliance, BI. - COO DigitalLadbrokesJan 2015 - Feb 2017 (2 years 2 months)Responsible for all business operations. Design, develop, and implement international marketing strategies, standard operating procedures and tools, metrics/KPIs, and continuous improvement initiatives. Lead multicultural, multidisciplinary organization in Israel, UK and Philippines
- COOXwise a Playtech companyJul 2009 - Dec 2014 (5 years 6 months)P&L responsibility for all business operations including conversion, retention, CRM, customer support/call center, and sales divisions supporting casino, poker, sportbook, and bingo verticals. Lead multicultural, multidisciplinary organization of 450 employees in Israel, Bulgaria, and Philippines through management team of 12 direct reports. Design, develop, and implement international marketing strategies, standard operating procedures and tools, metrics/KPIs, and continuous improvement initiatives.
- Marketing DirectorThe Nation Traffic Euro PartnersJul 2007 - Jul 2009 (2 years 1 month)Developed and oversaw implementation of new/existing product marketing strategy and plans encompassing campaigns, events, and digital marketing. Partnered with operations team to meet commercial objectives by providing tools, materials, and presentations. Recruited, trained, and led team of eight affiliate marketing managers.
- TOperations ManagerThe Nation TrafficDec 2005 - Jun 2007 (1 year 7 months)Managed CRM and call center operations to meet KPIs including conversion, retention, income per player, deposits per player, and net income. Developed, tested, and assured quality of operating processes and procedures. Recruited, trained, and led multicultural team of 30 professionals serving Spanish, Italian, and Turkish markets.
- TCasino Division ManagerThe Nation TrafficDec 2003 - Dec 2005 (2 years 1 month)Managed all casino operations including client acquisition, conversion, and retention for Spanish speaking client base. Selected payment solutions and detected/prevented fraudulent activity. Recruited, trained, and led team of 25 direct reports.
Education
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- IBA, Business AdministrationIUNPJan 1999 - Jan 2002 (3 years 1 month)
- Universidad Nueva EspartaUniversidad Nueva EspartaJan 1995 - Jan 1998 (3 years 1 month)