Cyril Esguerra

Cyril Esguerra

About

Detail

Communication, Leadership, Customer Service, Tech Support, and Client Relations
Pulilan, Central Luzon, Philippines

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • ATG Auction Technology Group
    Customer Service Consultant
    ATG Auction Technology Group
    Aug 2023 - Mar 2026 (2 years 8 months)
    Remotely handles queries from Auctioneers and Bidders using an online auction platform mainly based in the UK.
  • Guesty
    Team Leader
    Guesty
    Jul 2018 - Aug 2023 (5 years 2 months)
    Managed a team of chat and email specialists for the largest Short Term Rentals software in the world. The team specializes in understanding integrations and helping users to have a seamless experience using Guesty.
  • Guesty
    Team Lead
    Guesty
    Jul 2018 - Aug 2023 (5 years 2 months)
    Managed a team of chat and email specialists for the largest Short Term Rentals software in the world. The team specializes in understanding integrations and helping users to have a seamless experience using Guesty.
  • C
    Customer Solutions Specialist
    Citigroup Business Process Solutions Pte Ltd
    Jun 2013 - Jan 2018 (4 years 8 months)
    Worked on the first level of investigation for Chargeback and Disputes (Citibank Australia)
  • TTEC
    Technical Support Specialist
    TTEC
    Jul 2012 - Feb 2013 (8 months)
    Technical Support for 4G Internet
  • IBM Daksh
    Customer Service Representative
    IBM Daksh
    Feb 2012 - Nov 2012 (10 months)
    Collections Officer
  • ABSCBN Corporation
    Video Editor
    ABSCBN Corporation
    Dec 2009 - Feb 2012 (2 years 3 months)
    Freelance Video Editor
Education verified_user 0% verified
  • Bulacan State University
    BA Mass Communications, Radio and Television Broadcasting Technology/Technician
    Bulacan State University
    Jan 2006 - Dec 2010 (5 years)
  • Bulacan State University
    Bulacan State University
    Bulacan State University