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Cynthia Rocha

About

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Illinois, United States
Contact Cynthia regarding: 
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Full-time jobs
Starting at USD25/hour

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Résumé

Jobs verified_user 0% verified
  • Spring Fertility
    Virtual Patient Coordinator
    Spring Fertility
    Jun 2025 - Oct 2025 (5 months)
    Conduct client intake, collect background information, and maintain secure documentation aligned with privacy standards. Manage scheduling coordination across multiple providers and calendars, mirroring law office case scheduling. Handle high-volume communication through phone, email, and portal messaging with professionalism and accuracy. Maintain detailed records and ensure data integrity within case-management style systems.
  • Waubonsee Community College
    Admissions Administrative Assistant
    Waubonsee Community College
    Jan 2024 - Jan 2025 (1 year 1 month)
    Processed 3,500+ applications requiring identity verification, documentation review, and accuracy checks. Identified and prevented 100+ fraudulent submissions, applying analytical review techniques similar to case validation. Maintained confidential student records while adhering to compliance requirements. Managed CRM data entry, routing inquiries, and logging documentation for audit-ready accuracy.
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    Research & Administrative Assistant
    Center for Community Health Equity DePaul University
    Sep 2021 - May 2022 (9 months)
    Prepared reports, organized project materials, and supported documentation workflows. Conducted interview coordination, transcripts, and record organization-parallel to discovery support. Assisted with regulatory documentation and bilingual translation of confidential materials.
Education verified_user 0% verified
  • Aurora University
    B.S. Healthcare Administration
    Aurora University
    Jan 2024 - Jan 2025 (1 year 1 month)
Projects (professional or personal) verified_user 0% verified
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    MSM blood ban
    Pride & Plasma
    Jan 2019 - May 2023 (4 years 5 months)
    Researching the Blood ban that prevented queer men from donating blood in the US. Cofounded an organization focused on lobbying it based on scientific evidence/ evidence based practice. Presented my work at the American Public Health National conference and at the 2022 December FDA Blood and Blood Products Committee Advisory meeting. The ban was overturned May of 2023.