C

Cynthia Ngoya Ohmi

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North Carolina, United States

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work
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Résumé

Jobs verified_user 0% verified
  • C
    Scrum Master
    Capital One Bank
    Jul 2024 - Current (2 years 4 months)
    • Facilitated Sprint Planning, Daily Standups, Reviews, and Retrospectives for cross-functional API and data teams.
    • Orchestrate Agile delivery for API and data engineering teams, driving consistent sprint execution and improving delivery flow across complex, multi-team workstreams.
    • Elevated sprint predictability by 20% by enforcing workflow discipline, strengthening backlog readiness, and tightening acceptance criteria alignment.
    • Built advanced JIRA/Kanban dashboards visualizing velocity, cycle time, throughput, and bottlenecks, enabling data-driven decisions for engineering and leadership.
    • Leveraged Agentic AI to automate backlog insights, risk detection, and sprint reporting, reducing manual reporting effort by
  • MetLife
    Scrum Master
    MetLife
    Sep 2022 - Jun 2024 (1 year 10 months)
    • Acted as a delivery driver across multiple Agile teams, ensuring sprint commitments were met and releases stayed on schedule.
    • Coached teams on Agile best practices, improving sprint predictability, collaboration, and delivery flow.
    • Improved sprint predictability by 25% by tightening backlog refinement, clarifying acceptance criteria, and enforcing definition-of-ready discipline.
    • Improved team performance by optimizing ceremonies, backlog hygiene, and sprint planning discipline.
    • Led release planning and cross-team dependency alignment to surface and resolve blockers early.
    • Facilitated integration across 12+ applications, coordinating engineering, QA, and business teams for smooth delivery.
    • Managed
  • Bmc
    Scrum Master / Project Manager
    Bmc
    May 2020 - Aug 2022 (2 years 4 months)
    • Coordinated cross-functional teams to deliver new products across customer and B2B websites, managing schedules, resources, and task assignments.
    • Supported delivery across 6+ Agile teams and 10+ integrated applications, ensuring alignment on design decisions, dependencies, and release timelines.
    • Managed project timelines, risks, and dependencies to ensure alignment with delivery goals and stakeholder expectations.
    • Determined team capacity using historical velocity and created work breakdown structures (user stories and tasks) to support planning and execution.
    • Facilitated Sprint Planning, Daily Standups, Reviews, and Retrospectives to maintain delivery momentum and team alignment.
    • Built JIRA dashboards t
  • Bmc
    Project Manager
    Bmc
    Apr 2018 - Feb 2020 (1 year 11 months)
    • Led end-to-end delivery of enterprise projects across customer-facing applications, ensuring alignment with business goals, technical requirements, and regulatory expectations.
    • Developed detailed project schedules, WBS structures, and resource plans to support predictable execution across engineering, QA, and product teams.
    • Managed project risks, issues, dependencies, and change requests, maintaining comprehensive RAID logs and driving timely mitigation to protect delivery timelines.
    • Partnered with product and engineering teams to refine requirements, clarify scope, and ensure alignment throughout the project lifecycle, improving delivery accuracy and reducing rework.
    • Produced weekly project status reports, exe
Education verified_user 0% verified
  • Scrum.org
    Professional Scrum Master (PSM)
    Scrum.org
  • Scrum Alliance
    Certified Scrum Master (CSM)
    Scrum Alliance
  • Scaled Agile, Inc.
    Certified SAFe® 6 Scrum Master (SSM)
    Scaled Agile, Inc.
  • Project Management Institute
    Project Management Professional (PMP)
    Project Management Institute