Agustin Pentreath
About
Detail
Client Onboarding Specialist at UENI LTD
Buenos Aires, Argentina
Contact Agustin regarding:
Flexible work
Starting at
USD7/hour
Résumé
Jobs
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Client Onboarding SpecialistUeni LtdApr 2022 - Jun 2022 (3 months)Onboarding customers via inbound pre-booked meetings using online video call or voice call services.
•Educating our growing customer base in the use of our tools
•Informing and educating customers about new offerings and products
•Effective communication and coordination to facilitate a successful onboarding process for the customers
•Problem-solving, diagnosing technical faults and providing a solution if possible
•Collating and filtering feedback from customers and make suggestions as to how we can improve our service and increase efficiency
•Liaising with different departments to ensure that the customer's issues are being dealt with- VENDOR MANAGEMENT AND SETUPParamountMay 2021 - Apr 2022 (1 year)Validation of all vendor maintenance requests .
•Accurate and timely data entry of all vendor additions and modifications.
•Verification of new supplier installation requests in dow jones .
•Validation of withholding tax certificates .
•Perform routine supplier analysis .
•Monitor and respond to all email inquiries that arrive in vendor inbox.
•Identify areas for process improvement . Computer skills Windows and Mac Microsoft Office Adobe suite (Photoshop, Illustrator, After Effects) SAP system - PCOMMUNITY MANAGER AND ACCOUNT ASSISTANTPOLLOS DEL SUR S.AOct 2018 - Apr 2021 (2 years 7 months)Content generation for instagram and facebook profiles.
•Creation and manteinance of google and facebook ads campaigns.
•Tracking, measurement and analysis of ADS metrics .
•Account management with suppliers and clients.
•Account tracking.
Education
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- UBachelor of Science in MarketingUniversidad Argentina de la Empresa UADEJan 2015 - Jun 2022 (7 years 6 months)
- SHigh School DiplomaSt Albans CollegeJan 2000 - Jan 2014 (14 years 1 month)