Cristina Vanessa Culqui Moya

Human Data Manager (AI Data Quality & Operations Analyst)

Micro 1

Feb 2026 - Mar 2026 (2 months)

• Owned human-in-the-loop AI data quality workflows, ensuring accuracy, consistency, and scalability in high-volume environments
• Coordinated and supported ~60 remote contributors, unblocking workflows and clarifying standards
• Partnered with Operations teams to surface quality trends and drive continuous improvement

AI Training Specialist (Contract)

Micro 1

Nov 2025 - Jan 2026 (3 months)

• Supported AI training initiatives through structured data review, validation, and quality control.
• Followed detailed guidelines and workflows to ensure accuracy and consistency.
• Collaborated with remote teams to meet quality and delivery standards.

P

Logistics Operations Manager (Real Time Monitoring)

Pedidos Ya (Delivery Hero Group)

Dec 2021 - Feb 2025 (3 years 3 months)

• Drove logistics performance improvements across expanding cities by optimizing data insights and operational KPIs.
• Developed risk management protocols to maintain service continuity and customer satisfaction.
• Led and coached a multidisciplinary team, fostering talent growth and internal promotions.

P

Logistics Analytics (Compliance and Support Leader)

Pedidos Ya (Delivery Hero Group)

Mar 2021 - Dec 2021 (10 months)

• Strengthened SLA, NPS, and CSAT results through improved contact center supervision and cross-country collaboration.
• Trainer in new processes for stakeholders in the company and around latam.
• Directed community-focused initiatives for resource donation logistics.

G

Logistics Analytics - Senior Glover Specialist

Glovo App

Dec 2018 - Mar 2021 (2 years 4 months)

• Trainer for courier and recruitment in conference with more than 80 persons by session.
• Implemented national collection points project, improving regional control and KPIs.
• Delivered 15% improvement in coastal city operations through continuous KPI tracking and data-led decisions.

T

Coordinator of Operations and Academic Activities

TBL Group

Jun 2017 - Aug 2018 (1 year 3 months)

• Streamlined consultant selection and event operations, enhancing training quality and participant satisfaction.
• Designed standardized procedures reducing operational errors by 20%.
• Introduced performance indicators to monitor and optimize academic logistics.
• Executed cold calling to secure sponsors and participants for events.

Cristina Vanessa Culqui Moya

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Cristina Vanessa Culqui Moya

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