Customer service with experience in bilingual call center support and customer service. Skilled in handling inquiries and conflict resolution in high-pressure environments. Adaptable, patient. I thrive in fast-paced settings, providing efficient solutions and maintaining customer satisfaction. Looking for an opportunity to improve my skills, I aim to contribute to a dynamic team where I can provide excellent customer experiences and develop professionally in a fast-paced environment.
Contact Cristian regarding:
work
Full-time jobs
Starting at
COP4M/month~USD1.16k/month
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Customer service representative
Iqor Colombia
Nov 2024 - Current(1 year 8 months)
Assisted customers with payment processing. Handled high-stress situations, including disputes, billing issues.
Qualified Agent
Delta Airlines
Oct 2023 - May 2024(8 months)
Assisted passengers with check-in and boarding procedures. Verified international travel documentation. Conducted security interviews and ensure compliance with airport regulations.
H
Receptionist
HOTEL MOUNLYN PLAZA
Feb 2022 - Jan 2023(1 year)
Welcomed and assisted guests. Handled calls and provided information. Managed check-in and check-out. Organized and decorated rooms based on guest preferences.