Experience in physical or telephone customer service, support in administrative and management tasks, proactive, purposeful, and practical. Fluent English, native Spanish, proficient in Microsoft Office (excel, word, powerpoint, etc.). Dynamic and enterprising, with the ability to assimilate and implement programs that contribute to continuous improvement, with conceptual clarity and analytical skills. Excellent social skills, good management of interpersonal relationships and outstanding leadership; respectful, responsible, with moral and ethical principles. Willingness and openness to teamwork, and a marked interest in professional updating.