Based on my career, I categorize my daily working as the higher profressional and ethical performance, I am a hard worker in all my daily responsabilities, excellent self study to improve around my technical tasks. During my several technical projects and work experience, I´ve learned to handle with different cultures as well as multicultural environment, In addition, my currently telecom industry experience has improved in my daily company goals and KPIs accomplished, generating more technical senses to find a better solutions for end user.
More than 5 years in IT/Telecom sector, with knowledge in multiple O.S Windows Unix Linux, networks, cybersecurity, reports, management and project management, Databases, SQL, Oracle, MariaDB, BSS and OSS services in platforms, Cisco technology, PMP, ITIL
• End-to-End Solution integration for BSS products (installation, deployment, integration, testing, commissioning, system launch, post implementation support).
•Strong knowledge in CBS (Convergent Billing System), invoicing, billing, rating and charging, charge codes, xml, auto pay, single services transactions, offering, plans, General Ledger, Customer Care, Debt Collection, CRM and integration with external SYSTEMS, CDRs, mediation between carriers.
• Technical Support experience for BSS/OSS products (Online Charging System, Convergent Billing System, IN technologies system, New Generation of IN systems, PPS/PPT/PPP/FPH/UAN services, Rating/Billing/Mediation platform nodes, Authentication/Authorization/Accounting nodes).
• Knowledge experience in GSM, CDMA, TDMA, SIP, NGN, Fixed-line, IMS networks.
•Medium knowledge in Protocols, RADIUS, FTP, DIAMETER, SS7, Signaling, 5G, 3G, Accounting, Authorization, provisioning AAA, OCG, BES
• Strong Knowledge experience in Diameter Series Protocols (3GPP-3G Charging and Billing, Diameter Base Protocol, Diameter Credit-Control Application, Charging Management for PS domain charging).
• Knowledge in Linux, Unix, Solaris, HP-UX, shell scripting, Windows Server.
• Knowledge in Oracle DB, Informix DB, Clustering software (VCS, HACS), ATAE hardware platform, storage devices.
• Knowledge in signaling access devices (SAU, UAP, URP, MGC, MGW, MRS, STP, SSP).
Technical Support:
-4 years directly in technical support as, L1, technical engineer, Recovery engineer, actually handling and supporting almost all LATAM customers carriers, TIGO, CLARO, TELMEX, TOTALPLAY,, MILICOM, able to travel
-2 success project implementation and expansion for AAA solution, for Totalplay Mexico and MEXSAT
