Travel Expert
IGT Solutions and Technologies,
Feb 2021 - May 2023 (2 years 4 months)
Inbound and Outbound calls agent, worked for a travel agency account. Started in Bogotá, promoted to subject matter expert after 6 months. Then, in May of 2022 , transferred to Medellin to open a new account where I worked as customer service associate for premium customer via phone calls.