Cristian Andres GIraldo Montoya Strategy & Growth Manager Americas @ Arches |

Strategy & Growth Manager Americas

Arches

Aug 2025 - Current (11 months)

• Spearheaded the establishment of operations and scaled sales and marketing departments from the ground up. • Developed and executed growth strategies that significantly enhanced client acquisition across the Americas. • Played a pivotal role in fundraising rounds, aligning vision development with the company’s growth journey. • Utilized LinkedIn Sales Navigator extensively as a key tool for B2B lead generation, managing the full sales cycle from sourcing and identifying ideal leads to initiating contact and successfully closing deals, which contributed to the overall growth strategy.

Account Executive - Project Manager Americas

Dialectica

Jan 2025 - Jul 2025 (7 months)

• Cultivated and maintained strong client relationships to drive satisfaction and retention. • Identified and pursued new business opportunities, contributing to a significant revenue increase. • Collaborated with cross-functional teams to develop strategic plans that align with client needs. • Utilized LinkedIn Sales Navigator extensively for B2B lead generation, enhancing the effectiveness of the sales process by sourcing and identifying ideal leads, which ultimately supported the full sales cycle from initial contact to closing deals.

Senior Associate

Dialectica

Feb 2024 - Dec 2024 (11 months)

• Spearheaded project management initiatives, enhancing client interactions and driving satisfaction. • Mentored and energized new Associates, fostering a culture of continuous improvement and peak performance. • Acted as the primary client contact, contributing significantly to the team's financial results and commercial impact.

Associate

Dialectica

Jan 2023 - Dec 2023 (1 year)

• Collaborated with clients to identify business knowledge gaps and tailored expert connections to meet their needs. • Conducted in-depth market research to provide clients with valuable insights and expert profiles. • Ensured data integrity and confidentiality while fostering strong client relationships at Dialectica. Additionally, I utilized LinkedIn Sales Navigator extensively, which was instrumental in our B2B lead generation efforts. My experience encompassed the entire sales cycle, from sourcing and identifying ideal leads to initiating contact and successfully closing deals, thereby enhancing our client engagement and service delivery.

Assistant Contact Center Manager

Teleperformance

Jan 2020 - Dec 2022 (3 years)

• Spearheaded the launch of a brand new campaign in Colombia and Peru, focusing on propensities to buy (PTB). • Managed the recruitment process to build a high-performing team dedicated to sales and customer service. • Optimized operations to enhance efficiency and drive growth, resulting in improved customer satisfaction and sales performance. Additionally, I designed and managed a campaign that highlighted our wireless product security services, effectively introducing these offerings to new clients, which further contributed to our sales objectives.

Cristian Andres GIraldo Montoya

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