C
Cristhian Franco
About
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Customer Service Representative, Virtual assistant.
Cúcuta, Norte de Santander, Colombia
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work
Full-time jobs
Résumé
Jobs
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- ECustomer Service Rep.Empresa Increíble,Jan 2016 - Jul 2017 (1 year 7 months)• 1. Handled back-to-back calls from US and Canadian customers. 2. Provided excellent customer service for a payment processing company. 3. Answered inquiries, resolved complaints, and processed payments. 4. Maintained high customer satisfaction and met performance metrics.. Experienced customer service and sales professional with a passion for technology, particularly in the realm of camera systems. Proficient in handling inbound calls, providing expert guidance on product features, troubleshooting technical issues, and closing sales effectively. Demonstrated ability to cultivate positive customer relationships through attentive listening, clear communication, and problem-solving skills. Excited to leverage my expertise in the camera syst
Customer Service / Sales AgentAccedo TechnologiesCustomer service agent 1. Managed back-to-back calls from customers in the US and Canada for a telephone company. 2. Delivered excellent customer service while handling inquiries, resolving issues, and providing technical support. 3. Utilized cross-selling techniques to promote additional products and services. 4. Maintained a high level of customer satisfaction and achieved sales targets.
Education
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- UHigh school DiplomaUniversidad IncreíbleJun 2005 - Jun 2011 (6 years 1 month)
- DDiploma AlumnoDestacado
- SColegioSecundario Increíble Bachiller en Bienes y Servicios