C

Cristhian David Rodas Matamoros

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Highly motivated and dedicated professional with proven experience in fast-paced and demanding work environments.
Tegucigalpa, Francisco Morazán Department, Honduras

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  • ResultsCX
    Teleperformance
    Call center
    ResultsCX, Teleperformance
    Jan 2025 - Dec 2025 (1 year)
    Job Title: Call center As a dedicated professional within the call center environment, I managed high-volume communications, resolved customer inquiries with efficiency, and maintained detailed records to ensure service excellence. I provided specialized support within the medical field, performing complex administrative back-office tasks including data entry and the auditing of sensitive documents. I utilized Electronic Medical Records (EMR) systems to accurately verify consumer profiles and maintain data integrity. Furthermore, I applied a comprehensive understanding of healthcare administrative workflows to coordinate patient and consumer queues, ensuring that all operations remained in strict alignment with pharmacy management practice