Backoffice, B2C, B2B, data analytics bilingual support specialist, over 10 years of experience assisting U.S. and LATAM clients. Communication is my passion and I firmly believe in fully comprehending customers and business' needs in order to achieve the proper service satisfaction for both sides. Throughout the years of my experience, I have managed my skills very close to my personality and that I consider essential to provide a professional service such as patience, clarity, time management, empathy and promptitude. I am always willing to learn and work as a team in order to provide the best results possible.