Bilingual Customer Service Representative
The Home Depot
Aug 2012 - Jul 2013 (1 year)
Assist customers visiting the most prominent hardware store. Typically help customers purchasing, operate registers and credit card machines. Field customer questions and concerns about policy, procedure, and personnel, as well. Achieve other tasks assigned by the management team, such as stocking, organizing, follow the customer, pre-order, claims, and provide the best customer service. As well Volunteer teams, Captain of kids workshops in the store. Also, working alongside managers and sales associates to ensure every customer enjoys a satisfying shopping experience.