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crisselle almenario

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Metro Manila, Philippines

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Résumé

Jobs verified_user 0% verified
  • Trip.com
    Customer Advisor
    Trip.com
    Oct 2024 - Jan 2026 (1 year 4 months)
    As a Customer Advisor, I manage chat and call inquiries related to flight bookings, leveraging strong communication skills and urgent problem-solving abilities to deliver prompt and efficient assistance to customers.
  • Everise
    Customer Service Representative
    Everise
    Jun 2023 - Nov 2023 (6 months)
    Handle both inbound and outbound calls regarding health and medication inquiries, providing compassionate and informed assistance to patients while ensuring their needs are addressed with the utmost care and professionalism.
  • I
    Associate
    IGT Solution
    Mar 2023 - Jun 2023 (4 months)
    Serve as a dedicated associate and consultant to customers, actively empathizing with their concerns, providing guidance and education, and offering tailored assistance to ensure their needs are met with care and expertise.
  • Alorica
    Customer Service Representative
    Alorica
    Oct 2021 - Mar 2023 (1 year 6 months)
    Deliver exceptional resolution and support for phone inquiries from multiple clients at our contact center, ensuring prompt and efficient service while maintaining high standards of customer satisfaction.
Education verified_user 0% verified
  • Polytechnic University of the Philippines
    Bachelor of Science in Tourism Management
    Polytechnic University of the Philippines
    Jan 2020 - Jan 2024 (4 years 1 month)
  • E
    Accountancy, Business and Management
    Espiritu Santo Parochial School
    Jan 2018 - Jan 2020 (2 years 1 month)
Projects (professional or personal) verified_user 0% verified
  • F
    Finance Department
    Mar 2024 - Jul 2024 (5 months)
    Assigned in doing TIEZA. Doing sales report.
  • I
    Internship
    Jul 2022 - Sep 2022 (3 months)
    Learned the techniques and necessities of handling the customers. Showcased the challenges in the field of customer service.