Bilingual professional (C1) with an emphasis on project management, as well as experience in companies in the BPO and technology sector. Leading and managing projects with a strategy towards the development and compliance of metrics through agile methodologies such as SCRUM; being the point of contact between the company and the client, focused on delivering high quality projects without loss the client's outcome. I have the ability to lead work teams, strategic planning, interpersonal relationship, result orientation and analytical ability to understand customer needs.
