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Cordon Murphy
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Michigan, United States
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Jobs
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Senior Business/Quality Assurance AnalystFlagstar BankMar 2023 - Current (3 years 4 months)• Led discovery and requirements elicitation; authored user stories & acceptance criteria across 7+ enterprise systems and maintained RTM in Jira/Azure DevOps/Confluence. Also reviewed new features and product roadmaps to identify cross-team impacts and ensure alignment across enterprise systems. • Conducted root cause analysis (RCA) on production and UAT issues, triaging and escalating as needed to maintain system stability and support release cycles. • Coordinated with internal and external testing partners, leveraging JIRA to triage tickets, track progress, and ensure timely resolution of data anomalies. • Facilitated design and requirements sessions, capturing functional specs, data mapping, and user interface details while maintain- Workday Business Test AnalystHuntington National BankMar 2022 - Mar 2023 (1 year 1 month)• Translated business rules into user stories and acceptance criteria for Workday HCM/Compensation/Benefits; executed SIT/Regression/UAT across releases, resolving 85% of defects pre-cutover via proactive defect triage. • Validated calculated fields, eligibility rules, EIB integrations, and Advanced/Matrix/Composite reports; ensured data integrity and requirements traceability to downstream systems. • Acted as primary contact for testing teams, ensuring appropriate coordination of test execution and stakeholder sign-off. • Led regression and UAT cycles across multiple releases, resolving 85% of identified defects before production cutover. • Partnered with business stakeholders to gather and refine requirements, producing process docum
- MBusiness/Quality Assurance AnalystMGM Grand DetroitFeb 2015 - Mar 2022 (7 years 2 months)• Performed business analysis and QA for enterprise retail systems in a high-volume unattended retail environment. • Partnered with internal BAs to understand retail administrative software behavior while tracking open items and ensured accountability across multiple workstreams in a fast-paced, highly regulated environment. • Translated epics, features, and user stories into clear requirements and test cases; served as the go-to functional resource for the development team. • Validated release deliverables before production, coordinating with onshore/offshore teams and maintaining Agile documentation in Jira and Confluence. • Identified gaps and optimized processes to improve efficiency and reduce risks associated with system integrat
Education
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- SCompTIASecurity+May 2025 - Current (1 year 2 months)
- UBachelor of ScienceUniversity of DetroitAug 2010 - Dec 2014 (4 years 5 months)