C

Connor Froomes

About

Detail

Cali, Valle del Cauca, Colombia
Contact Connor regarding: 
work
Full-time jobs
Flexible work

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • Cambly
    Online English Tutor
    Cambly
    Mar 2021 - Current (5 years 8 months)
    Provide both group and 1:1 lessons for international clients from various cultural and professional backgrounds.
    Assess learner needs, record progress, and maintain detailed notes for each student.
    Manage scheduling, follow-ups and student progress tracking.
    Maintain long-term client relationships through exemplary service.
    Built strong client satisfaction with 97.5% rating from over 8,000 classes.
    Develop lesson materials using Google Workspace and online tools.
  • O
    Customer Service Representative
    Orange Genie
    May 2019 - Sep 2019 (5 months)
    Responded to high-volume contractor inquiries via email and phone.
    Reviewed data and payroll information.
    Utilized multiple digital tools and communication systems to organize work.
    Handled escalated calls with irate customers calmy and professionally.
    Averaged between 50-100 calls per day.
    I left this role to continue travelling around Latin America where I settled as an English Tutor.
  • P
    Finance and Operations
    People Value
    Aug 2017 - Aug 2018 (1 year 1 month)
    Processed financial orders and transactions.
    Tracked and analyzed payments daily on CRM system.
    Used Excel, email and internal systems for data entry and communication.
    Submitted spreadsheets at specific times on a daily basis to meet deadlines.
    Communicated cross-functionally to update teams.
    I left this role to go travelling around Latin America.
  • Various
    Additional Experience
    Various
    Jan 2012 - Jan 2017 (5 years 1 month)
    Customer facing role at a local Tesco supermarket for 3 years.
    Data entry role for The Kennel Club during college, inputting client information into databases.
    Customer facing role at Ralph Lauren for one year during college providing exceptional customer service and operating tills.
Education verified_user 0% verified
  • A
    BTEC Level 3 Diploma - A*A*A*, Public Services
    Aylesbury College
    Jan 2011 - Jan 2013 (2 years 1 month)