c

collins kinzi

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Nairobi County, Kenya

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Résumé

Jobs verified_user 0% verified
  • SPORTSERVE
    GAMING ANALYST
    SPORTSERVE
    Jan 2023 - Current (3 years 3 months)
    Monitored over 5,000 player accounts and 10,000+ games daily to ensure operational integrity and compliance. Maintained a 98% accuracy rate in identifying and addressing real-time anomalies.  Analyzed gaming data to detect fraudulent activities, safeguard operations, and reduce financial losses. Prevented over $50,00,000 in potential losses annually, improving fraud detection efficiency by 65%. Conducted behavioral analysis of players and games to identify patterns and mitigate fraudulent activity. Reduced bonus abuse incidents by 30% year-over-year and improved detection speed by 20%.  Reviewed and approved high-value withdrawals exceeding $50,000 while ensuring policy compliance. Processed over 20 transactions monthly with zero frau
  • K
    SALES LEAD SUPERVISOR
    KILIMALL INTERNATIONAL LTD
    Jul 2022 - Aug 2023 (1 year 2 months)
    Worked with supply chain to set-up and maintain distribution services through sales stations for a broad range of customers. • Boosted revenue by enlisting 1000+ seller partners via enhanced affiliate marketing and on-boarding monthly. • Elevated S2B2C Sales team performance by implementing targeted training initiatives to achieve a 20% increase in client acquisition and retention rates • Achieved 98% uptime for the sales tracking system and ensured 100% accuracy in monthly payment applications over each quarter.
  • K
    ON-BOARDING/OPERATIONS SPECIALIST
    KILIMALL LTD
    Mar 2021 - Jun 2022 (1 year 4 months)
    • Drove efficient off-line partner recruitment, achieving consistent on-boarding of 100+ new partners monthly, and establishing strong alignment with company standards and values. • Enhanced departmental efficiency by creating and rolling out comprehensive system training documentation, resulting in improved user proficiency and reduced on-boarding time.
  • Jumia
    Confident LIMS
    JFORCE AFFILIATE SALES
    Jumia, Confident LIMS
    Feb 2015 - Jan 2019 (4 years)
    • Acquisition of customers and other agents in to the Jumia online platform. • Assisting customers with purchase of desired good available on the website. • Identified and maximized sales opportunities, and increased customer retention rates. • Maintained up-to-date knowledge of all retail promotions.
Education verified_user 0% verified
  • Rongo University
    BACHELOR OF SCIENCE
    Rongo University
    Sep 2015 - Jun 2019 (3 years 10 months)
Projects (professional or personal) verified_user 0% verified
  • Personal
    HOTEL REVENUE DATA (EDA)
    Personal
    Feb 2025
    • Utilized SQL to analyze the global hotel booking revenue data for year 2018 - 2020 and gain insights on whether revenue is increasing or decreasing, parking lot utilization and discount offerings effects on bookings. • Implemented PowerBI techniques to identify trends and key insights.
  • Personal
    COVID 19 EFFECTS TABLEAU DASHBOARDS
    Personal
    Jan 2025
    • Created a dashboard with Tableau to help compare the impact of Covid 19 viral infection on the globel. • Transformed data using SQLjoins, to assist view death rates, infection rates and vaccination rates.