Cody Edwards

Cody Edwards

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IT Technician at Robert Half
Tennessee, United States

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Résumé


Jobs verified_user 0% verified
  • Robert Half
    IT Technician
    Robert Half
    Jul 2024 - Current (1 year 10 months)
    Technical Support: Provide on-site support for hardware and software issues, including desktops, laptops, printers, and other peripherals. Network Management: Assist in the installation, configuration, and maintenance of network infrastructure, including switches, routers, and wireless access points. System Maintenance: Perform regular system updates, backups, and preventative maintenance to ensure optimal performance and security. User Assistance: Offer technical support and training to end-users, helping them resolve technical issues and improve their IT skills. Troubleshooting: Diagnose and resolve technical issues promptly and efficiently, escalating more complex problems to higher-level support when necessary. Documentation: Maintain d
Education verified_user 0% verified
  • Western Governors University
    Studying For Bachelor's in Cybersecurity and Information Assurance, Computer Science
    Western Governors University
    Jan 2021 - Jan 2025 (4 years 1 month)
Projects (professional or personal) verified_user 0% verified
  • M
    Mastercard Cybersecurity Job Simulation
    Aug 2024
    Mastercard Cybersecurity virtual experience program on Forage - August 2024 * Completed a job simulation where I served as an analyst on Mastercard’s Security Awareness Team * Helped identify and report security threats such as phishing * Analyzed and identified which areas of the business needed more robust security training and implemented training courses and procedures for those teams
  • A
    ANZ Australia Cybersecurity Management Job Simulation
    Jul 2024
    Completed a simulation focused on identifying cybersecurity threats at ANZ Investigated e-mails to report suspicious items Analyzed a Packet Capture file using an open source tool to identify and investigate any potential threats