Coco Argosino Remote-Ready | Admin & Operations | Sales & Marketing Support

Jobs 0% verified

Q

Technical Support Representative

Quantrics Enterprise

Jul 2020 - Aug 2021 (1 year 2 months)

• Provided remote technical support to clients, resolving issues efficiently via phone and digital channels. • Maintained accurate documentation of support interactions and escalation resolutions.
B

Store Manager

Bella Bela Bakeshop

Dec 2018 - Apr 2021 (2 years 5 months)

• Managed day-to-day store operations including inventory, staffing, supplier coordination, and cash management. • Drove sales targets and ensured consistent customer satisfaction; oversaw promotional planning and social media presence. • Recruited, trained, and supervised a team of 5+ staff members.
T

Content Management Specialist

TV5 Media Quest Holdings

Feb 2016 - Jun 2016 (5 months)

• Managed and updated digital content across desktop and mobile platforms, ensuring accuracy and timeliness. • Uploaded assets, edited existing pages, and retired outdated content across product and editorial pages.
C

Customer Loyalty Manager / Chat Supervisor

Convergys Philippines (HP Account)

Mar 2011 - Feb 2015 (4 years)

• Supervised a team handling HP desktop and notebook support via voice and chat channels. • Managed customer escalations, ensuring timely resolutions and high satisfaction scores. • Held HP Certified Technical Mentor designation for Desktop and Notebook.
IT Helpdesk / Onsite Support Engineer

Asian Development Bank (ADB)

Feb 2008 - Sep 2008 (8 months)

• Provided onsite IT support for enterprise applications including Lotus Notes, Oracle, and MS Office. • Configured network access (LAN, remote, dial-up) and supported Blackberry-Domino synchronization. • Generated daily performance and issue analysis reports for the OIST IT department.

Education 0% verified

Coco Argosino

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