Cristina Nistor
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Cristina Nistor

Cristina Nistor

About

Detail

Director of Operations
Monterrey, Nuevo Leon, Mexico
Contact Cristina regarding: 
Flexible work
Starting at USD400/hour
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Timeline

work
Job

Résumé

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  • I
    CoFounder
    IRuleYouFail
    Oct 2011 - Mar 2012 (6 months)
  • C
    Cofounder
    Contabot
    Jul 2011 - Feb 2012 (8 months)
  • T
    Director of Operations
    TESTCo Inc.
    Sep 2010 - Current (15 years)
    Director of Operations in Mexico of TESTCo. I'm primarily focused on clients’ fulfillment, delivering what we promised consistently, predictably, time after time.
  • I
    Director of PMO
    Interfactura
    Dec 2008 - Jun 2010 (1 year 7 months)
    • Internal and Expansion Projects Department administration. • Open operations in Guatemala and Peru. • Project management for new products ("Dito Business", for the financial market, "nocnok" for real estate market): gather business requirements for the development team, responsible for developing the project plan, team coordination, providers management, final deployment and testing management. • Company restructure: Business Strategic planning: industry structural profitability analysis, competence analysis, SWOT analysis. Lean Transactional implementation in Telemarketing and Control desk departments: 5Ws analysis, Visual management, Work balancing, Continuous improvement process. Strategy deployment for Telemarketing department (Hoshi
  • I
    Project Manager
    Interfactura
    Apr 2008 - Dec 2008 (9 months)
    Project management for new products development
  • Z
    IT Head at Securitas
    ZENTIUS
    Aug 2007 - Apr 2008 (9 months)
    Securitas’s IT department management including strategic and operational planning. • IT projects administration: gather business requirements, search for solutions that satisfy the Client’s necessities, responsible for the implementation of the solution (developing the project plan, team coordination, resources administration, providers management, final deployment and testing management). • Business process reengineering through IT solutions. • ITIL implementation (Service Desk, Incident Management, Problem Management, Release Management). Main Goal: • Regain Client’s trust in Telinet as an IT outsourcing company through the reorganization and reorientation of the department toward the Client’s needs.
  • Z
    Quality Manager
    ZENTIUS
    Apr 2006 - Aug 2007 (1 year 5 months)
    • Focus on Telinet’s core processes reengineering (outsourcing business unit) through industry best practices implementation – ITIL and deployment to all clients accounts. • Auditing process implementation. • “N.L. Quality Prize” methodology implementation.
  • Z
    IT Manager at Colegio Ingles
    ZENTIUS
    Sep 2004 - Apr 2006 (1 year 8 months)
    Colegio Ingles’s IT department management including strategic and operational planning.