Clement Badu-Nyarko Business Development and Sales

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Operations Manager

ShaQ Express

Aug 2022 - Dec 2022 (5 months)

○ Developed and implemented operating procedures for all business operational activities, ensuring standardized processes across departments, which resulted in a 30% improvement in workflow efficiency and a 20% reduction in operational errors within six months. ○ Conducted targeted training sessions to improve team members' skills and productivity. ○ Implemented innovative solutions that maximized efficiency and revenue, resulting in streamlined processes that improved operational efficiency by 35% and increased revenue by 20% over six months." Negotiated delivery rates, ensuring competitive pricing and profitability. ○ Ensured service levels and customer satisfaction by monitoring performance metrics.

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Go-to-Market Manager (Business Development) & Mobile Financial Service Manager (Distributor

ShaQ Express LTD

Jan 2022 - Current (4 years 5 months)

○ Developed and executed sales strategies achieving a minimum of 12% month-over-month revenue growth. ○ Led a team of six sales professionals, maintaining an average team sales target achievement of 80% quarterly. ○ Launched four new products/services within the fiscal year, contributing to a projected revenue of GHc 1,000,000. ○ Established strategic partnerships, resulting in a 7.2% increase in partner-generated revenue. ○ Maintained relationships with top 10 clients, ensuring an 85% retention rate. ○ Supervised operations launched in Kumasi and Cape Coast, generating a revenue of Ghc 13,000 in two months.

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Territory Manager

Power Fuels Distribution CO. LTD

Oct 2018 - Oct 2020 (2 years 1 month)

○ Increased station volumes by 56.5% in the first two quarters by streamlining customer relationships. ○ Planned and pioneered promotions, achieving at least 70.9% of territory sale targets every three months. ○ Strengthened team performance through targeted training programs, leading to a 25% increase in productivity. Managed field events that resulted in a 15% boost in achieving territory sales goals over six months. ○ Initiated 13 new business relationships, contributing to a 33.2% increase in territory revenue. ○ Coordinated product orders, ensuring 98% on-time delivery while maintaining service standards, resulting in a 20% improvement in customer satisfaction and a 10% reduction in delivery-related issues over a year." ○ Enhanced mark

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Financial Service Supervisor (Micro banking)

Beige Capital Savings & Loans

Apr 2016 - Apr 2017 (1 year 1 month)

○ Supervised a team of 9 Financial Service Officers, resulting in the successful opening of over 1,500 new current and savings accounts within 12 months, contributing to a 20% increase in customer acquisition. ○ Developed sustainable relationships with assigned customers, ensuring 100% compliance with KYC requirements and fostering regular deposits that led to a 15% growth in account balances." ○ Reviewed account forms and coordinated targeted promotions, achieving 86% of quarterly sales targets, contributing to a 12% increase in overall branch revenue.

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Mobile Financial Service Manager (Accra East)

○ Supervised and trained a team of 25 Liquidity Officers and maintained an average team revenue of 50,000 GHc month-over-month. ○ Supervised the liquidation of over 20,000 AT mobile money agents in Accra East. ○ Reviewed and implemented competitive trade incentive schemes to maximize team performance. ○ Identified liquidity gaps and optimized development plans for Accra East, acquiring over 500 new AT agents' month on month.

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Field Banking Officer

The BEIGE Bank

○ Supervised a team of 10 Field Tellers, and improved efficiency by 20% while managing a customer base of over 15,000 monthly.

Clement Badu-Nyarko

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