Claudio Rodriguez Senior Project Manager - Senior Scrum Master - Agile Coach

Delivery, Project Manager & Senior Scrum Master

Plan A Technologies

Jan 2021 - Current (5 years 5 months)

Como Scrum Master senior en Plan A Technologies, he liderado equipos en diversos proyectos tecnológicos durante tres años, abarcando múltiples áreas de desarrollo de software: 1) DevOps: Liderando equipos con tecnologías como AWS, Jenkins, Docker, Kubernetes, Grafana 2) Desarrollo mobile: Gestionando proyectos con React Native, Node.js, MongoDB 3) E-commerce: Implementando sitios con Figma, React, Django, PostgreSQL, Selenium 4) AI/ML/RPA: Coordinando proyectos con UiPath, Python, SQL, Docker, Kubernetes, Prometheus Además, he trabajado con múltiples plataformas de Service Management que incluyen soluciones de IA como chatbots de atención al cliente, procesos automatizados, IA conversacional y flujos RPA. Mi experiencia también incluye la

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Project Manager Sr – Scrum Master

Artech Consulting

Jan 2019 - Jan 2021 (2 years 1 month)

Project coordination for Argentina and Costa Rica, utilizing the English language on a daily basis. Managed a portfolio of more than ten projects simultaneously, overseeing human resources, budget, planning, negotiation, client relations, provider management, and technical coordination. Led the PM team for internal PMO tasks, serving as Scrum Master and employing Kanban methodologies. Proficient in JIRA for project tracking and management. Additionally, I have one year of experience working as a contractor for Procter and Gamble. My role involved Agile project management, specifically in Scrum and Kanban, for various software development projects, covering the complete software development life cycle (SDLC). This experience is similar to my

IT Manager

Teleperformance

Jan 2018 - Jan 2019 (1 year 1 month)

Area manager with 12 people in charge. Operation and technical support manager. Continuous improvement -Projects for internal IT improvements Client projects -and IT infrastructure for them- coordination. Budget, providers, internal and external client's management.

Technology projects leader

Ternium Siderar

Jan 2010 - Jan 2018 (8 years 1 month)

Project management, reporting directly to CTO. More than 40 projects successfully completed. Budget management, people management, service agreements, consulting hirings, tenders, biddings, ISO & ITIL compliance. Leading many simultaneous projects in LATAM. From one month to three years each project. Workgroups management, up to 15 people in charge.

Messaging & Communication leader

PHILIP MORRIS INTERNATIONAL

Jan 2008 - Jan 2010 (2 years 1 month)

Messaging and communications technology coordinator, together with two other persons in Australia and Switzerland. Coordinating resources (human & equipment) for these technologies. Training the other team members in these technologies. Migration project of Exchange 2003 to 2007 worldwide. PMP, ITIL methodologies and SOX norms.

Messaging & Collaboration leader

Accenture

Jan 2007 - Jan 2008 (1 year 1 month)

Leader in an Accenture internal project. Complete e-mail infrastructure migrated in America. This involves more than 40,000 users and 50 server clusters. Migration from Exchange 2003 to 2007. And implementation of new technologies in messaging collaboration. Worked in USA datacenters (Washington) with the new Technologies implemented.

Head of Technology

Sistran Consultores

Jan 2005 - Jan 2007 (2 years 1 month)

Area leader. Coordinating a team of 10 technical resources, bringing IT services in LATAM. Human resources coordination. Making of the area business plan. Project management (VMWare, migrations, VoIP implementation) Processes, norms and auditing management. Three datacenters administration. Technology infrastructure implementation in a new branch office (Viamonte 1629) – cabling, communications, WAN links, datacenter)

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Systems Administrator

Meliá Hotel Buenos Aires

Jan 2004 - Jan 2005 (1 year 1 month)

Coordinating the area: server and network administration, finance and administration system maintenance, communications, datacenter, user support. Deployment of new CM system for hotel management. Datacenter migration (cabling, air conditioning, ISP, racks, new servers) NT4 domain to Active Directory migration. Exchange 5.5 to Exchange 2000 migration. Coordination of the hotel expansion from 4 to 5 stars, doubling the rooms quantity and infrastructure needed (communications, datacenter and all-new hardware) Information Security administration. Alcatel PBX administration.

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Technical Support

SRT Superintendencia de Riesgo del Trabajo

Jan 2002 - Jan 2003 (1 year 1 month)

Technical support to internal users. 350 terminals. Experience with Microsoft Windows Server, corporate mail, network equipment, network printing, among other things.

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Technical support

Hard Solutions

Jan 1998 - Jan 2000 (2 years 1 month)

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Help desk

Ciudad Internet – Grupo Clarín

User support for Internet Access and apps.

Claudio Rodriguez

About

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