c

claudio Javier Campana

About

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Buenos Aires, Argentina

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • Cartasur
    Analista Senior IT
    Cartasur
    Mar 2025 - Aug 2025 (6 months)
    Jira Administrator and Software project setup for service desks in change management. Monitoring and configuration in Zabbix. Windows and Linux Server Administration. Huawei Private Cloud Operator Console. Active Directory. Grafana/Elastic monitoring and configuration of hosts, services, and servers.
  • Bamboo
    Sr Noc It Support
    Bamboo
    Feb 2025 - Current (1 year 3 months)
    Digital Payment Processing and Management. Payments/Payouts Observability. AWS Cloud Services Console Operator, IAM, CloudWatch, EC2, and VPC. User creation, role and permission setup, metric configuration, dashboards, panels, and thresholds. Monitoring observability configuration via Grafana Elasticsearch. Jira Software/Service Manager: User creation, ticketing, and project creation. Gmail Workspace Administrator: User creation, group creation, and area roles. Attendance configuration and VPN user creation (OpenVPN). EC2 Virtual Team Survey and Administration. Observability, monitoring, and early warning of merchants and payment services.
  • M
    Administrador de sistemas de TI
    Ministerio de Jusiticia y Seguridad de la Ciudad de la Buenos Aires
    Jul 2021 - Mar 2025 (3 years 9 months)
    Servers and Applications Hosting Infrastructure Management coordination with areas in resource projects and implementations. Creation of VMs, DNS and user registrations. VPN. Nutanix. Helpdesk. Linux and Windows servers, backups in Veeam, server configuration and administration. Jira Admin Ticketing. Eset Antivirus console, equipment registrations and alerts. Zabbix. Alert and alarm monitoring in Centreon.
  • Nubity
    Operations Customer Support CAC
    Nubity
    Jun 2021 - May 2024 (3 years)
    technical support experience in customer service. kayaco ticketing. Windows Linux servers user registration. Monitoring, support and auditing: Zabbix. System administration: Databases (SQL Server, PostgreSQL, MariaDB, MySQL). Windows Server. Linux (Redhat, CentOS, Ubuntu, SUSE). Network Administration. Network architecture. VPN.
  • T
    Sr IT Support Analyst
    Taxi Ezeiza Oficial
    Jun 2018 - May 2021 (3 years)
    Maintenance of Windows equipment and servers. Active Directory user setup. VPN access and configuration. Implementation, configuration, and commissioning of the GPS system for tracking and locating units. Creation and configuration of a GeoMap dashboard for visualization in the NOC area.
  • INSSJP
    Sr NOC Operator
    INSSJP
    Jul 2012 - Mar 2018 (5 years 9 months)
    Analyze production network issues to suggest and apply corrective action. Utilize troubleshooting mechanisms and escalation processes (level 4). Administrate service requests and official communication processes based on importance and priority. Provide assistance in ticket management and reporting tasks. Monitor the performance and capacity of computer systems using a variety of tools. Look for hardware, software, and environmental alerts or malfunctions. When an issue is identified, is expected to determinate the cause of the problem and solve it. Troubleshoot Problems. When a problem impacts the IT services, is expected to triage or troubleshoot the problem, if possible. As NOCs we have standard operating procedures that will closely fol
  • U
    Sr Linux Administrator
    Unknown
    May 2009 - Jun 2012 (3 years 2 months)
  • U
    Jr Network Administrator
    Unknown
    May 2009 - Jun 2012 (3 years 2 months)
  • T
    Customer Support Sr Analyst
    Topaz Operador de divisas y cambio
    May 2007 - Mar 2012 (4 years 11 months)
    Cashier: Direct customer service to both internal and external clients. Preparation of cash remittances. Experience in simultaneous cash counts in both local currency and over 25 foreign currencies. Sales/Delivery of funds to branches.
  • B
    Bilingual Customer Service Representative
    ByT Argentina
    Feb 2006 - Feb 2007 (1 year 1 month)
    Assistance and attention to foreign tourists. Database management and data loading to the operation system. Property registration, reception and direct customer service, rental of furnished apartments focused on tourism. Creation of tour packages and marketing campaigns. Administrative cashier, collection of reservation payments, cash reconciliation.
  • G
    Bilingual Superior Cashier
    Global Exchange
    Sep 2002 - Sep 2006 (4 years 1 month)
    Cashier, direct attention to foreign customers, handling of traveler's checks and more than 40 foreign currencies. Experience in detecting counterfeit bills, continuous billing, cash counts of all foreign currencies. Endowment of funds to other branches. Training of personnel at the Uruguay Airport.
  • T
    Customer Support Analyst
    Taxi Ezeiza Oficial
    Apr 1996 - Sep 2002 (6 years 6 months)
    Ezeiza Airport Passenger Transport Service. Cashier, continuous billing, direct customer service. creation of lists of departure times of traffic sector units, telephone reservations, assembly of files, Payment to suppliers, bank procedures.
Education verified_user 0% verified
  • EducacionIT
    Cyber Security Architect
    EducacionIT
    Jan 2021
    Seguridad Informática
  • Universidad Provincial de Ezeiza
    Licenciatura en Desarrollo de Software
    Universidad Provincial de Ezeiza
    Jan 2011 - Jan 2013 (2 years 1 month)
    IT
  • Universidad Nacional de Lomas de Zamora
    Licenciatura en Administracion de Empresas, Contabilidad y Gestión Empresarial
    Universidad Nacional de Lomas de Zamora
    Jan 1998 - Jan 2000 (2 years 1 month)
  • Instituto Cambridge
    First Certificate
    Instituto Cambridge
    Jan 1996 - Jan 2000 (4 years 1 month)
    Enseñanza de inglés como lengua extranjera
  • A
    Administración en Redes Informáticas
  • G
    Gnu/Linux
  • S
    Seguridad Informática