Claudio Eduardo González Sierra
Download
Recommend
Messages
Share
C

Claudio Eduardo González Sierra  new_releases

About

Detail

Leon, Guanajuato, Mexico

Contact Claudio regarding: 

work
Full-time jobs
Starting at USD2K/month
Flexible work
Starting at USD13/hour
groups
Networking

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 34% verified
  • Oportun
    Enterprise Service Desk Agent verified_user Verified experience
    Oportun
    Sep 2023 - Current (1 year 8 months)
    • Provided comprehensive technical support for computer hardware and authorized software. • Escalated complex issues to tier 2 and 3 support teams with thorough documentation. • Monitored and analyzed incoming calls and support requests to identify trends. • Ensured compliance with Service Level Agreements (SLAs) and conducted post-resolution follow-ups. Audio devices troubleshoot. BIOMETHRICS.
  • M
    Trade Representative
    Mercantino SA de CV,
    Aug 2020 - Sep 2023 (3 years 2 months)
    • Facilitated administrative transactions and served as a liaison for B2G and B2B sales. • Specialized in tender prospecting and securing government contracts. • Enhanced skills in quality assurance and supplier management. Networks, Electronics, Audio, CCTV and Technical support.
  • U
    General Manager
    Unidad de Verificación Vehicular SAL-005,
    Jan 2018 - Feb 2023 (5 years 2 months)
    • Led company management, overseeing quality management, internal audits, customer service, finance, and sales. • Achieved and maintained EMA accreditation in 2019 and 2020. • Developed and implemented strategic operations, driving organizational success in a regulated industry. CCTV Maintenance and Tech support. Remote support.
Education verified_user 0% verified
  • Universidad de Guanajuato
    Electronics and comunication
    Universidad de Guanajuato
    Aug 2018 - Jul 2021 (3 years)