Virtual Medical Assistant and Insurance Benefits Specialist
Neolytix
Jun 2022 - Jun 2024 (2 years 1 month)
– Perform remote administrative tasks including inbound/ outbound calls, patient assistance, and medication delivery scheduling for patients affiliated with a Gastroenterology Clinic in Atlanta using AllScripts as EMR. Assist patients, book appointments, answer emails and send assessments for potential patients for a Behavioral Health Clinic in Washington using Luminello as EMR. Serve as a backup virtual medical assistant for a Cardio-Vascular Practice in Georgia, a Psychiatry Clinic in Arizona, and a Counseling and Psychiatry Practice in Virginia using eClinicalWorks, Luminello, and TherapyNotes as EMRs, respectively. Also, conduct insurance benefit and eligibility check and call insurance providers of patients for gastroenterology, pediat