Clark John Garlejo

Recruitment – Technical Sourcer

Intelligent Technical Solutions

May 2025 - Aug 2025 (4 months)

• Collaborated closely with hiring managers and recruiters to understand role requirements for technical positions, including IT support, network engineers, and system administrators. • Utilized advanced sourcing strategies (LinkedIn Recruiter, Boolean search, job boards, talent pools) to identify, engage, and build pipelines of qualified technical candidates. • Screened candidate profiles for technical skills, cultural fit, and alignment with project needs before forwarding to recruiters for further assessment. • Coordinated and scheduled candidate interviews, ensuring a smooth recruitment process and positive candidate experience. • Maintained and updated the applicant tracking system (ATS) with accurate candidate information and sou

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sourcer

ITS Intelligent Technical Solutions

May 2025 - Aug 2025 (4 months)

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Human Resources Specialist

Technodream Web Works Creation Inc.

Jun 2022 - Aug 2024 (2 years 3 months)

• Managed end-to-end Recruitment processes, from Needs Assessment to Onboarding. • Acts as deputy Recruitment Supervisor and Director for Linkages and Partnerships • Led marketing and social media efforts for company vacancies. • Authored and enacted the Company referral program. Training Material Development: • Drafted Training Materials for HR and Call Center newbies. • Created Intern Modules and Agreements with Universities • New Hire Onboarding (Contract signing, Orientations, Production endorsement) • Trained newbies in HR Roles and Interns HR Record Management: • Maintained accurate and up-to-date human resource files, 201 records, and documentation. • Maintained the integrity and confidentiality of human resource files and

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Bank Fraud Analyst

Concentrix – Citi

Jun 2019 - Jun 2022 (3 years 1 month)

(Fraud Early warning) • Performs KYC, CDD, EDD and Analyzes potential Fraud to Customers Accounts • Addressed potential fraud and fraudulent activities on the account • Securing account and account information as well as personal information of the client • Performs multiple high levels of Verification on the account (Identity Theft, ID Theft) 5 months • Performs KYC, CDD, EDD and Analyzes potential Fraud to Customers Accounts • Addressed potential fraud and fraudulent activities on the account • Securing account and account information as well as personal information of the client • Performs multiple high levels of Verification on the account • Performs bank-to-bank verification of information • Performs closing and reporting car

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Billing Specialist and Customer Service Tier II

Sitel – DirecTV and ATT

Jan 2018 - Jun 2019 (1 year 6 months)

• Performs Verification on both Customer and their accounts • Addressed customer concerns regarding their accounts • Securing account and account information as well as personal information of the client • Performs payment/refunds over the phone • Performs technical assistance • Performs closing of the account • Performs all-around concern of the customer towards their accounts • Analyzing and Discussing Billing Statement and Financial Data • Performs multiple high levels of Verification on the account

Clark John Garlejo

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