Clara Sakaita

Cold Caller Training

Octotasker

Jan 2026 - Current (6 months)

Completed structured remote cold-calling and client engagement training, which strengthened my communication, confidence, and professionalism in customer-facing environments. Developed resilience and efficiency while working toward performance targets. Additionally, I utilized executive assistance skills to maintain meticulous data keeping of potential customers, ensuring diligent record-keeping that supported effective follow-up strategies and enhanced overall sales performance. This attention to detail complemented my proficiency in CRM tools such as Apollo.io, HubSpot, and Zoho CRM, as well as my ability to manage calendars and emails efficiently, further optimizing client engagement efforts.

Volunteer

UNICEF

Jan 2023 - Current (3 years 6 months)

As a Volunteer, I was actively involved in Youth Engagement and Awareness Campaigns, where I collected and organized data to enhance outreach and awareness programs. I maintained accurate digital and written records of attendance and expenses, ensuring meticulous documentation. My role included assisting with email communication, coordination, and conducting quality checks on documentation to uphold standards. I supported virtual collaboration and reporting processes, which were essential for effective team dynamics. Additionally, I utilized my coordination skills to engage with other team members and conducted cold calls to potential charity organizations, promoting our services and fostering partnerships that aligned with our mission. My

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Administrative & Event Support

International Relations Club – Wits University

Jan 2023 - Jan 2025 (2 years 1 month)

As an Administrative & Event Support professional, I coordinated meetings, scheduling, and event logistics to ensure seamless operations. I maintained participation and membership databases while managing correspondence with members and guest speakers. Additionally, I utilized Apollo.io to enhance stakeholder coordination for hosting events at Wits University, ensuring all parties were aligned and informed. My communication skills were further demonstrated through effective use of Short Message Service (SMS) and email, facilitating timely updates and engagement with attendees. Although sales was not a primary focus, my ability to communicate effectively contributed to fostering relationships that supported event success.

Volunteer

Pretoria High School for Girls

Jan 2021 - Jan 2022 (1 year 1 month)

As a Volunteer, I provided essential First Aid support, meticulously recording incident reports and assisting in the maintenance of health-and-safety documentation. I played a key role in scheduling volunteer coverage for various events, ensuring that all shifts were adequately filled to meet safety requirements. Additionally, I delivered administrative support in busy environments, utilizing Short Message Service (SMS) and email for effective communication regarding First Aid scheduling, which enhanced coordination and response times during events.

Peer Tutor

Pretoria High School for Girls

Jan 2020 - Jan 2022 (2 years 1 month)

As a Peer Tutor, I organized tutoring timetables and tracked learner attendance, ensuring that each student received the support they needed. I prepared detailed records and documentation of learner progress, which helped in identifying areas for improvement. Additionally, I strengthened communication and administrative accuracy by effectively engaging with students and their families. I utilized Short Message Service (SMS) to facilitate timely communication with the learners I was tutoring, enhancing their engagement and support throughout the tutoring process.

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