Claire Huang

UX Designer

Owens Corning

Jun 2024 - Dec 2025 (1 year 7 months)

• Spearheaded the 0-1 design of a hands-free smart door, translating complex hardware controls into a unified vision that defined the 5-year product roadmap by collaborating with Product, Engineering and GTM team

• Created Human-Machine Interface (HMI) flows and interaction design for the smart door prototype, delivering a cohesive connected home experience that reduced cognitive load and improved information readability by 36%

• Established and maintained the company's first scalable component design system, including buttons, input fields, icons and navigation, ensuring visual consistency across multiple devices

UX Design Co-op

Masonite

May 2023 - May 2024 (1 year 1 month)

• Designed a cross-platform smart door App, optimizing the onboarding flow across mobile and tablet via guided walkthroughs that increased user sign up conversion rate by 50% and boost app stickiness (DAU/MAU) by 75%

• Reduced drop-off at key activation steps by co-leading journey mapping workshops to identify user frustrations, resulting in a streamlined setup flow that cut setup-related support tickets by 27%

• Integrated dark mode to the Google M3 design system while securing consistent visual and WCAG 2.1 accessibility

Product Designer

Microsoft

Jan 2023 - May 2023 (5 months)

• Defined the vision of the 'Accessibility Insights' web tool for developers through a redesign of onboarding, overview, and navigation pages, improving tool learnability and System Usability Scale by 35%

• Spearheaded collaborative design workshops to translate complex datasets into intuitive visualizations, aligning cross-functional stakeholders on a vision that improved data discoverability

Service & UX Designer

The Home Depot

Aug 2022 - Dec 2022 (5 months)

• Designed an enterprise-level Android application for 10,000+ associates, streamlining curbside logistics and slashing order processing time by 31% through optimized task flows

• Synthesized qualitative data from associate interviews and task analysis to pivot design strategy, ensuring the final fulfillment UI was optimized for high-pressure, high-mobility environments

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Claire Huang

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