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Ckassandra Vanessa Japos

About

Detail

Province of Davao del Sur, Philippines

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • K9 Mania Dog Training
    Executive Assistant Social Media Manager | Wordpress Manager
    K9 Mania Dog Training
    Jan 2021 - Jan 2023 (2 years 1 month)
    At K9 Mania Dog Training, I held multiple key roles supporting both operational and digital growth. As Executive Assistant, I provided high-level administrative support, managed schedules, and coordinated internal communications. In my role as Social Media Manager, I developed and executed content strategies to boost brand awareness and client engagement. I also served as WordPress Manager, maintaining and updating the company’s website to ensure functionality, user experience, and SEO performance. As Project Manager, I oversaw initiatives from planning to completion, ensuring timely delivery and alignment with business goals.
  • O
    Owner
    Sep 2016 - Current (10 years 2 months)
    As the owner and manager of Casscapades Travel and Tours, I oversee the overall operations of the business, ensuring exceptional service delivery and customer satisfaction. I also handle all aspects of our social media presence—creating content, managing engagement, and developing strategies to enhance our brand visibility and connect with our target audience effectively.
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    Executive Assistant | Social Media Manager
    Paul Robert Co.
    Apr 2014 - Apr 2023 (9 years 1 month)
    As the Executive Assistant to Paul Robert, I was responsible for managing a wide range of personal and business activities. My role included handling day-to-day operations such as email management, scheduling, and coordinating domestic and international travel arrangements. In addition, I served as his Social Media Manager, overseeing the planning, creation, and execution of content strategies across his personal and professional platforms to maintain a cohesive and engaging online presence.
  • T
    Project Manager
    The Arendsen Group
    May 2013 - Aug 2014 (1 year 4 months)
    In my role as Executive Assistant and Project Manager for a real estate company, I provided comprehensive administrative and operational support. I was responsible for managing property listings on various real estate platforms, ensuring accuracy and visibility. I also handled client communications, including answering inquiries and coordinating appointments, contributing to an efficient and client-focused sales process. Additionally, I supported project management tasks to streamline day-to-day operations and ensure smooth workflow across the team.
  • Concentrix
    Technical Support Representative | Escalation Team
    Concentrix
    May 2007 - Aug 2014 (7 years 4 months)
    As a member of the Escalation Team in Technical Support, I specialized in resolving complex customer issues that required advanced troubleshooting and critical thinking. I handled high-priority cases, ensured timely resolution, and maintained a high level of customer satisfaction. My role involved close collaboration with cross-functional teams to identify root causes, implement solutions, and improve support processes.
Education verified_user 0% verified
  • Ateneo de Davao University
    AB Communication Arts
    Ateneo de Davao University
    Jun 2000 - Mar 2004 (3 years 10 months)