Cierra Williams

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Client Services Team Generalist/Office Manager/Facilities Assistant

PBMares, LLC

May 2023 - Current (3 years 3 months)

Provide executive-level administrative support to partners and firm leadership, managing calendars, coordinating meetings, and ensuring alignment with strategic priorities. Serve as the primary point of contact for internal and external communications, maintaining discretion and professionalism in handling sensitive information. Coordinate firmwide initiatives including office relocations, leadership meetings, and company events, ensuring seamless execution from planning through completion. Lead vendor and facilities management, including budget tracking, procurement, and scheduling to ensure uninterrupted daily operations. Oversee executive travel logistics, meeting preparation, and correspondence, ensuring accuracy and timeliness under st

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Intern

Tidewater Friends of Foster Care

Sep 2022 - Dec 2022 (4 months)

As an Intern, I supported program leadership with calendar management, communications, and volunteer coordination for community outreach initiatives. I planned and executed a large-scale holiday donation drive, managing logistics, tracking data, and ensuring on-time delivery to multiple foster homes. Additionally, I improved donor tracking through CRM updates and organized digital filing systems to enhance operational efficiency. My experience in providing business services executive support allowed me to effectively assist leadership with scheduling, coordination, and program logistics, ensuring that all initiatives were executed seamlessly and on time.

Bill Pay Specialist

Corcentric

Apr 2022 - May 2023 (1 year 2 months)

Provided cross-functional administrative support to leadership and finance teams, managing workflows, scheduling virtual meetings, and coordinating communication with clients and vendors. Managed over 400 vendor payments per quarter, ensuring data accuracy, compliance, and timely completion of deliverables. Designed and implemented new administrative tracking systems to improve visibility and team efficiency, demonstrating strong organizational and analytical skills. Assisted with documentation, reporting, and process updates for operational leadership, fostering collaboration and streamlined communication. Maintained confidentiality while managing sensitive client and financial data with precision.

Office Manager

The MENTOR Network

May 2019 - May 2021 (2 years 1 month)

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