Cielo De La Rosa

F

Healthcare Assistant

Fifth Avenue Endocrinology

Feb 2024 - Apr 2025 (1 year 3 months)

Answering phone calls and directing them to appropriate staff
Maintaining patient records, including updating medical history and insurance information
Data entry into electronic medical records (EMR) system
Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information
Maintains operations by following policies and procedures, reporting needed changes
Provides directions to the office to new patients
Contributes to team effort by accomplishing related results as needed

L

Executive Assistant

Loch Medical

Jul 2023 - Nov 2023 (5 months)

- Handled administrative and personal errands that were time-sensitive, ensuring efficient management of tasks.
- Conducted data entry and research as needed to support operational efficiency.
- Researched vendors, gifts, and service providers to meet various needs effectively.
- Prepared patient charts in the EHR system prior to appointments, facilitating smooth patient interactions.
- Managed medication refills and scheduled new patient evaluations and follow-up appointments to maintain continuity of care.
- Sent procedure information, quotes, and treatment plans to patients, ensuring they were well-informed.
- Followed up with patient leads to enhance engagement and service delivery.
- Entered pa

B

Executive Assistant

Bespoke Infectious Diseases PLLC

Jan 2023 - Jan 2024 (1 year 1 month)

- Created databases for professional connections and financial/insurance reimbursement, utilizing Google Sheets for efficient data entry and record-keeping.
- Organized client files, financial statements, certifications, and interstate professional licenses, ensuring all documentation was accurate and accessible.
- Performed various administrative tasks, including keeping patient records up-to-date and organizing personal and medical files.
- Maintained a comprehensive log of new contacts from business cards collected at medical conferences, tracked expenses and reimbursements, managed appointment schedules and fees, and monitored insurance details such as deductibles and copayments to enhance operational efficiency.

H

Healthcare Assistant

Holistic Approach to Mental Health LLC

Aug 2022 - Mar 2023 (8 months)

Organized client files
EMR/EHR data
Calendar management
Administrative tasks
Created graphic designs, clinic events
calendar, visual aids, letterheads, etc.
Edited and created virtual forms for credentialing

Healthcare Virtual Assistant

Hello Rache

Oct 2021 - Apr 2025 (3 years 7 months)

Phone and tech support, inbound and outbound calls
Organized client files, schedules, emails, financial statements/reimbursements
ERM/EHR data & calendar management
Appointment setting
Handled prescription refill requests
Address general patient queries
Aided in medical equipment calibration
Administrative tasks
Kept patient records up-to-date & faxed them to providers and patients
Administered remote cognitive tests
Created graphic designs, clinic events calendar, visual aids, letterheads, etc.
Collected payments and coordinated with patient's insurance companies
Live scribe
Prepare spreadsheets and keep online and offline records
Provide customer service as first point

R

Medical Technology Intern

Region Medical Center Philippines

Jan 2020 - Mar 2020 (3 months)

Processed patient specimens according to priority & documented results
Joined & assisted in several Mobile Blood Donations
Conducted evaluations, interviews and phlebotomy for about 50 patients daily
Provided administrative support
Compiled & analyzed data for monthly reports
Executed corrective actions when results were outside specified limits
Ensured compliance with hospital policies and laboratory procedures, including maintaining the cleanliness of lab equipment, instruments and work area
Worked with automated lab equipment, computer systems, and performed manual testing

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Cielo De La Rosa

About

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Behavioral traits