Chukwugozirim Franklin Chukwuemeka

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Executive Virtual Assistant

Jun 2023 - Dec 2023 (7 months)

I acted as a discreet communication bridge, drafting emails, managing confidential documents, and ensuring my client's reputation stayed polished and professional. Additionally, I utilized my experience in video production to create engaging content that enhanced communication efforts, demonstrating versatility in my role and contributing to a more dynamic representation of my client's brand. Furthermore, I leveraged my skills in prospecting by researching leads and maintaining the CRM with updated opportunities, which supported the overall sales strategy. I organized Salesforce data and prepared sales and performance reports for management, ensuring that decision-makers had access to accurate information. By implementing automated reminder

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Operative Virtual Assistant

C-Manny and Gas Oil Ltd.

Jan 2023 - Current (3 years 4 months)

C-Manny Oil and Gas is an indigenous oil servicing company, with strong ties to multinationals like Total, Chevron, and Renaissance. I closely work with the CEO in the above office, and below are the positions I functioned in over the years: - Streamlined client workflows by setting up automations with Zapier and Google Sheets, reducing repetitive manual tasks by 75% and increasing follow-up conversions by 20%. - Coordinated vendors and deliveries for office reusable, introducing a centralized tracking system in Notion that cut delays by 10% and improved customer satisfaction. - Created easy-to-use dashboards and reports, providing my client with real-time visibility into operations without overwhelming them with raw data. - Additionall

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Support Virtual Assistant

Sep 2022 - Current (3 years 8 months)

• I rescued a backlog of 200+ customer inquiries by implementing a ticketing system (Freshdesk) and building response templates. Response times dropped from 72 hours to under 8 hours, and positive ratings improved by 45%. • I revived my client's dormant blog and social channels by creating a content calendar and repurposing old posts. This boosted web traffic by 80% in 3 months and attracted new speaking opportunities. • I managed and grew social media accounts (LinkedIn, Instagram, Twitter/X), using tools like Canva, Hootsuite, and Buffer to design content, schedule posts, and analyze engagement. One LinkedIn post I created generated 15 inbound leads in a week. • I integrated productivity tools like Notion, Trello, and Slack, helping

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Digital & Social Media Virtual Assistant

Nonwells City Project Ltd.

Jun 2022 - Current (3 years 11 months)

a the city of Portharcourt. And I was working on the visibility of their social media accounts. • When I first took over my client's Instagram and LinkedIn accounts, engagement was stagnant and posts went out irregularly. The brand voice wasn't consistent, and there was no content strategy. • I created a content calendar, introduced design templates in Canva, and set up automated scheduling through Buffer. I also tracked analytics weekly to spot what content worked best.

Account Manager

Access Bank PLC

Jun 2015 - Jan 2018 (2 years 8 months)

As an Account Manager, I see myself as the bridge between the client’s world and the company’s goals. My job is to make sure clients don’t just stay — they grow with us. I handle communication, track performance, and translate client feedback into actionable plans for our team.

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Sales and sales Management

Access Bank PLC, PWAN

Apr 2015 - Aug 2019 (4 years 5 months)

Prospecting, customer engagement, cold calling, negotiating and closing deals. The above listed were my majors. For me, sales is really about paying attention to people. At my last job, I realized most clients went quiet after the first meeting, so instead of more emails, I started sending quick voice notes to follow up. It felt more human — and it worked. My conversions went up by about 35% in three months. I’ve learned that small, personal touches can make a huge difference in how people respond.

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Architect/ Project Manager

Tanit Medical Engineering, House land Project

Mar 2010 - Current (16 years 2 months)

As the Architect/Project Manager for the Hydrocarbon Pollution Remediation Project (HYPREP) Ogoni Specialist Hospital, I led the development of a 100-bed hospital located in Kpite, Tai LGA Ogoni, Rivers, Nigeria. This initiative, a Nigerian government effort, aims to clean up and restore the environment in Ogoniland, which has been severely impacted by oil spills, following a 2011 United Nations Environment Programme report that detailed the extent of the pollution. - Directed a team of diverse professionals, ensuring timely delivery of project milestones while conducting periodic retrospectives to measure actual progress and individual performance rates. - Fostered healthy working relationships across all levels to enable seamless supervi

Chukwugozirim Franklin Chukwuemeka

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