Chris Tveter Global sales operations program manager

Sales operations program manager, global sales operations

Amazon

Aug 2022 - Nov 2022 (4 months)

- Lead program manager for 6 key initiatives, impacting over 15,000 employees - Key liaison between Account Managers and Engineering team regarding all program improvements, errors or adjustments

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Sales operations manager

N1 Health

Feb 2022 - Current (4 years 3 months)

- Cut Sales Cycle length 41% by creating best practices regarding the Sales Process, Target Personas, Email Sequences, Sales Collateral, Target Account Lists, Standardized Pricing, Demo's & more - Overhauled CRM (Hubspot) from scratch to ensure sales process is functional and scalable - Integrated Gong, Vidyard, Zoominfo, SeamlessAI

Sales operations analyst II

Dynatrace

Mar 2021 - Feb 2022 (1 year)

- Lead all weekly/monthly executive sales reports & presentations - Created new reporting structure regarding new business to show deeper understanding of our origination sources - Discovered and corrected historic Salesforce opportunities that were incorrectly formulated, resulting in new business being miscalculated

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Sales strategy and operations analyst

Access Information Management

Apr 2020 - Mar 2021 (1 year)

- Cut manual reporting hours by 37% across client care department - Mapped all 33,000 client accounts to correct sales and customer success managers

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Co-founder & CEO

Dutch Brothers Construction

Apr 2019 - Current (7 years 1 month)

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Commercial operations manager

Kezzler

Aug 2018 - Apr 2020 (1 year 9 months)

- Owned, wrote, audited and maintained the sales process workflow while directly reporting to the CCO - Created and led the overhauling of the CRM system (Salesforce) to reflect the new sales process - Single-handedly trained entire company on new CRM guidelines and hygiene

Sales intern

Liberty Mutual Insurance

Jul 2017 - Dec 2017 (6 months)

- Within 3 weeks of hire, attained my personal lines insurance sales certification - Assisted sales representatives in daily/weekly activities which included creation of prospecting plans and developing affinity client relationships - In partnership with branch manager, created marketing and prospecting techniques to meet established targets for new business policies and premiums - Exceeded the internship criteria which lead to an extension of my internship - Created new business for senior sales representatives that lead to 18% of years new business policies quota

Tutor

University of New Hampshire

Jan 2015 - Nov 2017 (2 years 11 months)

- Helped students master concepts in macroeconomics, microeconomics, financial and managerial accounting, business computer applications, business statistics, business management, finite mathematics, and financial management

Chris Tveter

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