Christopher Tansey

Christopher Tansey

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Enterprise Transformation, Operational Excellence, Management Consulting
Buda, Texas, United States
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Résumé

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  • T
    Principal Consultant
    Thunder Hill Consulting LLC
    May 2026 - Current (6 months)
    Enterprise Transformation | Program & Portfolio Management | Operational Excellence | PMO Governance | Agile | Scrum SAFe | Lean Six Sigma | Organizational Change Management | Financial Forecasting & Reporting | KPI Management Resource & Capacity Planning | Process Optimization | Shared Services Transformation
    Stakeholder Management | Team Leadership | Continuous Improvement
  • TISTA Science and Technology Corporation
    Program Management, Business Transformation, Process Excellence
    TISTA Science and Technology Corporation
    Dec 2018 - Current (7 years 11 months)
    • Drove transformation and performance across a major federal program for the Department of Veterans Affairs.
    • Managed a portfolio of 30+ product teams, mentoring Product Managers to enhance mission-critical operations.
    • Led the transition to Agile and Scaled Agile (SAFe) frameworks, improving delivery speed and quality.
  • LTS
    Process Excellence, Training, Project Management
    LTS
    Jan 2017 - Dec 2018 (2 years)
    • Led process excellence consulting for the Department of Veterans Affairs Financial Services Center, enhancing processes across 10 service lines.
    • Developed and delivered a Lean Six Sigma Green Belt course, providing onsite training and mentorship for certification projects.
    • Created a versatile project toolkit tailored to the scope and complexity of various initiatives, ensuring streamlined project management.
  • U
    Management Consulting, Process Excellence
    USAA Millennium Group
    Jan 2016 - Jan 2017 (1 year 1 month)
    • Led a Process Excellence initiative for a leading organization in banking, insurance, and investments.
    • Provided hands-on training to the Bank Digital team on Scrum and Agile practices.
    • Collaborated with stakeholders to enhance corporate processes and policies.
    • Developed process documentation, value stream mapping, and Lean Six Sigma outputs.
  • The Miner Corporation Flexx
    Financial Shared Services, Process Excellence, Operations
    The Miner Corporation Flexx
    Feb 2013 - Jun 2015 (2 years 5 months)
    • Spearheaded the establishment of a central Financial Services Center for three companies post-acquisition.
    • Transformed a legacy workforce into an Agile team, reducing defect rates by 40% and increasing output by 200%.
    • Developed performance metrics and visual management tools to enhance team productivity and accountability.
  • K
    Management Consulting, Business Transformation, Process Excellence
    KCI Aerotek
    Jun 2012 - Feb 2013 (9 months)
    • Conducted comprehensive reviews of process flows for a durable medical equipment client, focusing on the order-to-payment value stream.
    • Employed Lean Agile principles to identify inefficiencies and streamline workflows, enhancing operational excellence.
    • Developed extensive documentation for insurance claims processes, ensuring compliance with private, state, and federal regulations.
  • iHeartMedia
    Financial Shared Services, Program Management, Business Transformation
    iHeartMedia
    Aug 2009 - Feb 2012 (2 years 7 months)
    • Spearheaded the centralization of shared services, consolidating 158 offices into a Financial Service Center.
    • Supported over 225,000 customers and 2,000+ account executives, driving $3.5 billion in annual revenue.
    • Introduced Agile practices and Lean process design to enhance service delivery for clients.
    • Developed performance metrics and visual tools to achieve top-tier results and benchmarking standards.
  • L
    Management Consulting, Project Management
    Life Technologies Pro Unlimited
    Jan 2009 - Aug 2009 (8 months)
    • Provided project management consulting for a leader in Life Science and Applied Science industries.
    • Planned and managed an annual Lean Manufacturing showcase event to highlight Lean Agile practices.
    • Engaged stakeholders on Lean initiatives, documenting and validating manufacturing processes.
    • Reviewed and finalized compliance policies and practices while applying 5S and Lean processes.
  • United Rentals
    Financial Shared Services, Project Management, Process Excellence, Training
    United Rentals
    Aug 1999 - Oct 2008 (9 years 3 months)
    • Promoted to a corporate role to establish best practices and performance measures for 35 service centers across North America.
    • Led process improvement initiatives utilizing Lean Agile methods to enhance service center efficiency and performance.
    • Designed and managed comprehensive training programs for new hires and High-Performance Work Teams, supporting over 200,000 customers.
Education verified_user 0% verified
  • Texas State University
    Bachelor of Business Administration (BBA, Business Administration and Management, Psychology
    Texas State University
    Jan 1983 - Dec 1988 (6 years)
Projects (professional or personal) verified_user 0% verified
  • K
    Key Achievements
    SELECT CAREER HIGHLIGHTS
    • Led enterprise transformation initiatives supporting multi-billion-dollar organizations across federal and private-sector environments.
    • Centralized financial shared services from 158 distributed locations into scalable enterprise delivery models.
    • Reduced operational footprint from 35 service centers to 8 while supporting approximately $3B annually in operations.
    • Helped restructure staffing models from 425 to 125 through process optimization and modernization.
    • Mentored and coached more than 150 Lean Six Sigma Green Belt and Black Belt candidates.
    • Designed OCTAGON, a proprietary business transformation and organizational change framework.
  • A
    Achievements
    Enterprise Transformation & Scalability Established and scaled enterprise Service Centers and administrative functions for large-scale corporations. Led public sector transformation initiatives, integrating scalable processes across diverse teams, product lines, and customer ecosystems. Designed and implemented innovative solutions for complex, multi-stream customer value flows, tailored to disparate stakeholder needs. Leadership & High-Performance Teams Built and mentored high-performance teams, driving adoption of best practices, policies, and performance measures. Chartered and led Centers of Excellence to institutionalize innovation and continuous improvement. Delivered mentoring programs and leadership development across enterprise env