Operations and Production Manager with 15+ years of comprehensive experience in creative services and over 5 years leading remote, global cross-functional teams. Proven track record scaling large production organizations, accelerating onboarding speed, enhancing recruitment efficiency, and architecting robust operational systems to unlock sustainable agency growth. Specialized in workflow optimization, deep data reporting, capacity planning, and strategic AI-driven process automation. Managed distributed teams of 50+ professionals across the Philippines, India, Pakistan, Brazil, Indonesia, and Panama.