C
Christine Villanueva
About
Detail
Healthcare Recruiter | Team Lead | Executive Administrative Support
Philippines
Contact Christine regarding:
work
Full-time jobs
Résumé
Jobs
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Member Acceptance CoordinatorKindredFeb 2025 - Aug 2025 (7 months)• Evaluate member applications to ensure alignment with Kindred’s community values and mission.
• Review home listing photos for quality and compatibility with the platform.
• Monitor geographic distribution to support balanced supply across regions.
• Log clear, consistent reasons for application outcomes—accepted, waitlisted, or rejected.
• Manage the photo storage process and maintain organized, accessible records.
• Promote inclusivity and diversity within the membership base.- LExecutive Administrative AssistantLegacy Personnel Inc.Jan 2021 - Dec 2024 (4 years)• Oversee operations which include the HR Department, AR Department, Payroll Department, Staffing Department, Quality Assurance, Recruiting and Training Department
• Leading the Paralegal team with issues, gathering, and compiling documents needed.
• Meeting Preparation. Prepare agendas, compile materials, and take meeting minutes
• Handle confidential information with discretion and ensure the security of sensitive information.
• Generate various reports weekly and monthly
• Manage Zoom meetings for clients and internal team sessions including breakout room setup and recordings.
• Help with general administrative tasks as needed.
• Assist in interviewing VA applicants for the company.
• Monitoring Vi - LTeam LeaderLegacy Personnel Inc.Jan 2021 - Dec 2024 (4 years)• Team Coordination: Coordinate team activities, delegate tasks, and ensure project timelines are met.
• Performance Monitoring: Monitor team performance, provide feedback, and conduct performance reviews.
• Conflict Resolution: Address and resolve any conflicts or issues within the team.
• Training and Development: Identify training needs and facilitate professional development opportunities for team members.
• Reporting: Prepare and submit reports on team performance and project status to upper management.
• Motivation and Support: Foster a positive team environment, motivate team members, and provide support as needed. - LTalent SpecialistLegacy Personnel Inc.Jan 2021 - Dec 2024 (4 years)• Recruitment, source, screen, and interview candidates for various medical positions.
• Onboarding, coordinate the onboarding process for new hires, including orientation and training.
• Confirming legal documents based on the territory in which they are licensed.
• Conduct assessments and evaluations to identify skills, and strengths.
• Post job openings on job boards like Indeed, Zip Recruiter, Vivian, and Zoom Info. - DMarket ResearcherDynata SSI PhilippinesAug 2020 - Nov 2020 (4 months)• Data Collection. Gather data from various sources such as recorded calls to support research projects.
• Organize and maintain databases and spreadsheets with relevant market data and research findings.
• Administer surveys to collect primary data from target audiences.
• Prepare presentations summarizing research findings for internal and external stakeholders.
• Coordinate research projects, ensuring they are completed on time and within budget.
• Use statistical software to analyze data and interpret the results to support research conclusions.
• Utilize research tools and platforms to enhance data collection and analysis processes.
• Quality Assurance: Ensure the accuracy and reliability of research - CCustomer Service Associate IIConcentrix CVG Philippines Inc.Jul 2016 - Jul 2020 (4 years 1 month)• Case Management: Handle incoming appeals from customers, ensuring each case is logged and tracked through to resolution.
• Thoroughly review all submitted documentation related to the appeal to understand the context and basis of the customer's request.
• Maintain clear and professional communication with customers throughout the appeals process, providing updates and requesting additional information as needed.
• Conduct detailed analysis and research to verify the validity of the appeal, consulting relevant policies, procedures, and historical data.
• Decision Making: Make informed decisions regarding the outcome of appeals, based on established guidelines and evidence provided.
• Ensure all actions and decision - SAppointment SetterSteps Ahead Global Contact Solutions Inc.Jan 2016 - Jul 2016 (7 months)• Outbound outreach (cold calling) to prospect leads.
• Setting an appointment for service in the greater North American region
• Maintain goal on reach - Appointment SetterStellar CommunicationsJan 2015 - May 2015 (5 months)• Outbound outreach (cold calling) to prospect leads.
• Setting an appointment for service in the greater North American region
• Maintain goal on reach
Education
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- CAssociate in Computer ProgrammingCosmos Computer Technology InstituteJan 2002 - Jan 2004 (2 years 1 month)Urdaneta City, Philippines