• Accomplished manager with 16+ years of experience at McDonald's and A Way of Life Salon, excelling in strategic decision-making and driving sales growth. • Proven track record in: ○ Staff Training & Development: Recruiting, hiring, and team-building. ○ Operational Management: Budgeting, consulting, and multi-level communication. ○ Performance Improvement: Analyzing deficiencies and implementing strategies for operational success. • Skilled in motivating teams to exceed performance goals and enhance profitability. • Expertise in aligning training programs with corporate standards to ensure consistency. • Proficient in corporate software and operational tools.
