Christine Mae Monicit .

Sales Appointment Setter

My Amazon Guy

Jun 2025 - Sep 2025 (4 months)

Excellent communication skills, both verbal and written. Skilled at working independently and collaboratively in a team environment. Maintained a high level of knowledge about company products and services, enabling effective communication with potential clients during cold calls. Reduced appointment cancellations by consistently confirming dates and times with clients via phone calls and emails. Set appointments with salespeople and potential customers. Utilized CRM system to track and manage leads, keeping appointments organized Managed to call 100 calls per day + emails.

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Business Development Representative

Keyence (ThriveSource)

Sep 2024 - Apr 2025 (8 months)

Generating new business opportunities for a company by finding and qualifying leads, and establishing relationships with potential customers. Managed CRM databases, ensuring accurate tracking of client interactions, sales pipeline, and business outcomes. Demonstrated products to show potential buyers the benefits and advantages, and to encourage purchases. Managed to hit 200 calls quota per day

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Appointment Setter

US Remodelling & Builders (ThriveSource)

Jan 2024 - Sep 2024 (9 months)

Made high volume of sales calls per day exceeding company outbound call targets. Maintained detailed product knowledge to competently and expertly advise customers. Secured new clients through targeted prospecting and networking. Cold-called prospective customers to build relationships. Negotiated and closed deals with minimal required support from sales and finance managers.

C

Onboarding Specialist/Credentialing

Channel Information Technology

Dec 2022 - Jan 2024 (1 year 2 months)

Handled both inbound and outbound calls, as well as managing emails. Our tasks include reviewing and approving nurses' documents, and assisting them with their applications. Assisted with recruiting, background checks, and reference checks. Reduced documentation errors through meticulous attention to detail. Negotiated contract details, maintaining confidentiality, and impartiality throughout.

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Sales Development Representative

SelectVoiceCom

Oct 2021 - Dec 2022 (1 year 3 months)

We prequalify clients, sell Medicare Plans, and provide the best plan that suits their needs. Determined prospect needs and crafted appropriate responses to provide information on suitable products and services. Demonstrated perseverance, dedicated cold calling and exceptional service to land new customer accounts. Recorded details from customer communications on CRM. Made high volume of sales calls per day exceeding company outbound call targets.

Team Leader

Teleperformance

Feb 2021 - Oct 2021 (9 months)

Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed. Established open and professional relationships with team members to achieve quick resolutions for various issues. Mentored junior staff members, helping them develop their leadership potential and advance in their careers. Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.

Christine Mae Monicit

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